A:AnswerBrand response from Snaptain Team
In regard to your query, you can't focus the camera so you can see the image on the ground clearly. The video will be stored in the SD card so you can view it on the app later.
We are dedicated to ensuring your 100% satisfaction. If you have any other questions, please reach out to us via [email protected]. We are more than happy to assist you further.
A:AnswerBrand response from Snaptain Team
In regard to your query, you can't focus the camera on the app. The video is saved somewhere so you can view later.
We are dedicated to ensuring your 100% satisfaction. If you have any other questions, please reach out to us via [email protected]. We are more than happy to assist you further.
A:AnswerWhen using the charging hub, please make sure to plug into the Type-C port. The charging hub charges the batteries one by one, prioritizing the battery with higher remaining power. Once a battery is fully charged, its indicator light will turn off. Also, could you please try the following tips to see if they help?
1. Make sure you are using a 9V/12V adapter that supports fast charging protocols.
2. Ensure that the charging cable is working properly and firmly plugged in. Using another USB-C charging cable to have a try.
3. Please check the battery terminals/connections, verify the charging hub for damage or loose connectors.
If the above tips are unhelpful, please reach out to us via [email protected]. We are more than happy to assist you further.
A:AnswerBrand response from Snaptain Team
In regard to your query, the drone can work with the he iPhone 13. You just connect the remote to your phone via the included connection cable.
We are dedicated to ensuring your 100% satisfaction. If you have any other questions, please reach out to us via [email protected]. We are more than happy to assist you further.
A:AnswerBrand response from Snaptain Team
In regard to your query, we guarantee a 1-year manufacturer's warranty on products purchased from our authorized stores.
We are dedicated to ensuring your 100% satisfaction. If you have any other questions, please reach out to us via [email protected]. We are more than happy to assist you further.
A:AnswerBrand response from Snaptain Team
In regard to your query, the camera on the drone can't shoot in RAW format.
We are dedicated to ensuring your 100% satisfaction. If you have any other questions, please reach out to us via [email protected]. We are more than happy to assist you further.
