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Questions & Answers

Page Showing 41-53 of 53 questions
  • QuestionDoes this work in China? Do I need VPN to get on the US website from China?

    Asked by Maggie.

    • Answer Hi Maggie, Thank you for your question! Yes, the Solis lite works in China. Yes, you will need a VPN if you want to access many US-based websites (such as Google, YouTube, or Facebook) from within China. The Great Firewall blocks access to a wide range of international websites, and a VPN can help you bypass these restrictions by creating an encrypted tunnel to access websites outside of China. Best, Simo support

      Answered by simo

  • QuestionCan this device support hosting a Zoom conference with 40-50 participants?

    Asked by ZoomingAlong.

    • Answer Hello there! Thank you so much for contacting SIMO. Good question! If the participants are not directly connected to Solis, there shouldn't be a problem with it. If they connect to the device, it can support up to 10 participants! I hope this answers your question.

      Answered by simo

  • QuestionI live in the country, I can get satellite internet only would this work with that or mobile, in my car?

    Asked by Mrme99002.

    • Answer It works off cell phone towers so only if you can connect to a tower

      Answered by ScottieG

  • QuestionWifi signals while camping are not great. Will this give me better connection on my iphone?

    Asked by Jenn.

    • Answer Hello. We're more than glad to help you with this matter. Our Solis devices work with cell signals. That being said, our devices must receive cell signals from the towers to work properly. If the unit is able to receive signals from the towers, you shouldn't have any issues. I hope this answers your question.

      Answered by simosupport

  • Questionwill this work with straight talk?

    Asked by Jb.

    • Answer Yes

      Answered by ScottieG

  • QuestionWill this power a Square device and a cell phone for 10 hours of light use? Does it provide a secure network such as VPN?

    Asked by Firebear.

    • Answer Hi, Thank you for your question! The Solis Lite can power a Square device and a cell phone for 10 hours of light use, but you may need to use a power bank for longer durations. The exact battery life depends on the intensity of use. The Solis Lite provides a secure Wi-Fi connection using WPA2 encryption. For VPN security, you can install a VPN on your cell phone or any other device connected to the hotspot to add an extra layer of privacy. Best, Simo support

      Answered by simo

  • QuestionIs it fast enough speed for gaming?

    Asked by Anonymous.

    • Answer Hi, Thank you for your question! The Solis Lite can provide adequate speeds for gaming, but its speed will depend on several factors, including the 4G LTE network it connects to, the number of devices using the hotspot, and the type of game you’re playing. We would recommend you get an unlimited subscription for gaming. Best, Simo support

      Answered by simo

  • QuestionHow much is the unlimitted data plan

    Asked by Anonymous.

    • Answer Hello there! Thank you so much for contacting SIM. The price of the unlimited plan will depend on the coverage. You can verify the different options at: https://soliswifi.co/collections/wifi-hotspot-plans I hope this answers your questions!

      Answered by simo

  • Questionthis says it includes 1GB free monthly so how do you activate the Free portion?

    Asked by calchick.

    • Answer Hello and welcome! Thank you for your interest in our services! When you register your hotspot, your lifetime data will be activated automatically. I hope this answers your question!

      Answered by simo

  • QuestionCan this device work with T-Mobile

    Asked by Anonymous.

    • Answer Hello! Thank you for your question. The device works with our carrier, one of them is T-Mobile. However, to use the service you will need to buy the data through us. I hope this helps answer your question.

      Answered by simo

  • QuestionI’m wanting to get something so I can have wifi on my phone in my house I have cement walls and wifi don’t work at my house I have a hot spot on my phone but I can connect to my own hotspot. Can you use this without having wifi?

    Asked by Sshough.

    • Answer Hello. We're more than glad to help you with this matter. Our Solis devices work with cell signals. That being said, our devices must receive cell signals from the towers to work properly. If you are in a limited service area, you may have issues connecting; however, if the unit is able to receive signals from the towers, you shouldn't have any issues. I hope this answers your question.

      Answered by simosupport

  • QuestionDoes it work internationally?

    Asked by Subee.

    • Answer Hi, we're more than glad to help you. Yes, it works internationally! Solis global WiFi hotspot keeps you connected around the world without the worry of roaming fees, unsecured connections, or configuring SIMs.

      Answered by simosupport

  • QuestionWhat's all included?

    Asked by Lucy.

    • Answer Hello there! Thank you so much for contacting SIMO! To use our service, you will need to purchase data. I hope this answer your question!

      Answered by simo