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Questions & Answers

Page Showing 1-9 of 9 questions
  • QuestionPurchased sonace magnolia package. Looking to add two ceiling speakers. Mag6r vs c6r sst Which speakers will perform and sound better overall?

    Asked by Toms.

    • Answer HI, I'll need a little more information to properly answer your question. Please call our California-based support team at 949-492-7777 and ask for Tech support. Our team is available Monday - Friday 8 AM to 5 PM. We will be happy to help you out. - Sonance Customer Support Team

      Answered by Sonance Team

  • QuestionCan this speaker stream music and can it be used with Alexa? Looking to directly stream Pandora/Spotify and/or use with Alexa voice assistant. Separately can this speaker be connected to Alexa via bluetooth?

    Asked by RO.

    • Answer HI, I'll need a little more information to answer your question properly. Please call our California-based support team at 949-492-7777 and ask for Tech support. Our team is available Monday - Friday, 8 AM to 5 PM. We will be happy to help you out. - Sonance Customer Support Team

      Answered by Sonance Team

  • QuestionCan these speakers be used outdoors in a covered patio? The specifications identifies these as outdoor speakers but I am not sure if this is an error.

    Asked by Cam.

    • Answer Hi, Thanks for the question. The Sonance C Series speakers will work outside; however, they are not designed to be used in areas that would expose them to excessive heat, cold, water, moisture, etc. Installing the speakers in a place that is open to outside elements could shorten the speaker's expected usable life, so I cannot recommend them for outdoor use. We have a speaker designed specifically for harsh environments; it's our Visual Performance Extreme line of speakers, which can be viewed here: https://www.bestbuy.com/site/sonance-visual-performance-extreme-vpxt6r-6-1-2-passive-2-way-in-ceiling-speakers-pair-paintable-white/6253949.p?skuId=6253949 We have engineered these speakers to live in/withstand the outside elements. I hope you found this information helpful. If you have other questions, please call our California-based support team at 949-492-7777 and ask for Tech Support. We are available Monday - Friday, 8 AM to 5 PM PST. We'd love to help you out. - Sonance Customer Support Team

      Answered by Sonance Team

  • QuestionCan these speakers be used in bathrooms?

    Asked by OleS.

    • Answer Hi, Thank you for your question. The Sonance C-series speakers will work in a bathroom setting; however, they are not designed to be used in areas that expose them to excessive heat, water, or moisture. Installing these speakers in a bathroom may expose them to these elements, which could shorten the speaker's expected usable life, so I cannot recommend them for use in a bathroom. We do have a speaker that is designed specifically for harsh environments; it's our Visual Performance Extreme line of speakers, which can be viewed here: https://www.bestbuy.com/site/sonance-visual-performance-extreme-vpxt6r-6-1-2-passive-2-way-in-ceiling-speakers-pair-paintable-white/6253949.p?skuId=6253949 I do realize there's a big price difference; however, we have engineered these speakers to live in/withstand harsh environments. I hope you found this information helpful. If you have other questions, please call our California-based support team at 949-492-7777 and ask for Tech Support. We are available Monday - Friday, 8 AM to 5 PM PST. We'd love to help you out. - Sonance Customer Support Team

      Answered by Sonance Team

  • QuestionAre these intended for single speaker stereo applications ? If so, do you still need to run 2 wire pairs for the respective left and right channel, or a single wire pair?.

    Asked by RJ.

    • Answer Hi, Thank you for your question Yes, this is a single stereo speaker and you would need to run two pair of wires (left channel +/- and right channel +/-) to the speaker. I hope you found this information helpful. If you have other questions, please call our California-based support team at 949-492-7777 and ask for Tech Support. We are available Monday - Friday, 8 AM to 5 PM PST. We will be happy to answer all your questions. - Sonance Customer Support Team

      Answered by Sonance Team

  • QuestionCan the sub and tweeters be pivoted?

    Asked by Chris.

    • Answer Hi, Thank you for your question. The Sonance C-Series speakers do not pivot. i would recommend the Sonance MAG6R speakers. Both the woofer and tweeter pivot on this model. You can view/purchase the MAG6R by visiting the link below: https://www.bestbuy.com/site/sonance-mag-series-6-1-2-2-way-in-ceiling-speakers-pair-paintable-white/5852330.p?skuId=5852330 I do realize the MAG6R is higher in price; however, this product does go on sale often, and when on sale, it's is comparable in price. I hope you found this information helpful. If you have additional questions, please call our California-based support team at 949-492-7777 and ask for Tech support. We will be happy to help you out. - Sonance Customer Support Team

      Answered by Sonance Team

  • QuestionWould these be good for my in ceiling center channel?

    Asked by Noel.

    • Answer HI, I'll need a little more information to properly answer your question. Please give us a call at 949-492-7777 and ask for Tech support. We will be happy to answer all your questions! - Sonance Customer Support Team

      Answered by Sonance Team

  • QuestionDo trueplay work with the speaker?

    Asked by Anonymous.

    • Answer Yes

      Answered by KPMArizona

  • QuestionWhat are the cut out dimensions?

    Asked by Bill.

    • Answer Hi, The cut-out dimension is 8.25" in diameter. If you require additional help, please give us a call at 949-492-7777 and ask for Tech support. We will be happy to answer all your questions! - Sonance Customer Support Team

      Answered by Sonance Team