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Questions & Answers

Page Showing 21-40 of 242 questions
  • QuestionDoes this require any type of subscription to maintain app compatibility?

    Asked by Nexus2000.

    • Answer Hi, Thank you for your question. The Sonance MAG6.1 Landscape Outdoor Speaker System is powered by the Sonos Amp, which integrates directly with the Sonos app. No subscription is required to use the app for music streaming, system setup, or ongoing compatibility. However, some third-party streaming services within the Sonos app (such as Spotify, Apple Music, etc.) may require their own paid subscriptions if you’d like to access those platforms. I hope you found this information helpful. If you have any additional questions, feel free to reach out to our California-based support team at 949-492-7777. We’re available Monday through Friday, 6 a.m. to 5 p.m. PST, and happy to help! – Sonance Tech Support Team

      Answered by Sonance Team

  • QuestionWhat speaker wire and cables, exactly, have to purchased for installation of this product? Thank you!

    Asked by saynotobestbuy.

    • Answer outdoor speaker wire 16 awg or better. Comes with waterproof connectors.

      Answered by Anonymous

  • QuestionIs there installation services available for the Sonace landscape system through Best Buy? If yes, how much is it for installation services? Thanks

    Asked by Anonymous.

    • Answer Hi, thak you for your question. Yes, Best Buy does offer in-home installation for thisoutdoor system. You can setup an installation appointment by clicking the provided link below or by visiting your local Best Buy Store. https://www.bestbuy.com/services/triage/home - Sonance Customer Support Team

      Answered by Sonance Team

  • QuestionCan i add a sonos move or sonos ray in this system while playing on a outdoor tv?

    Asked by Bdc.

    • Answer I don't have another sonos speaker to accurately say, but if the Sonos Ray or Move can somehow connect to the amp via wifi then yes.

      Answered by AlC1

  • QuestionIf using 14/4 wire for the 6.1 system, what do you do with the extra 2 bare wire connections to the last speaker? Just cap them off and bury them?

    Asked by Dumdum.

    • Answer Yup. they actually have two extra wire nuts with silicon in the bag for this purpose. So just cap them and bury. Too easy

      Answered by Anonymous

  • QuestionDo you need 1 amp per zone (kitchen, backyard, etc…)? Or do you need one amp per zone to control each zone independently?

    Asked by Beewhyguy.

    • Answer Hi, Thanks for your question. If you want to control each "zone" or room independently, you would need to dedicate one amp per zone. This will give you the flexibility to group all zones together and play the same content across all zones, or operate them independently with different volume levels and different content in each zone/room. I hope you found this information helpful. If you have other questions, please call our California-based support team at 949-492-7777 and ask for Tech Support. We are available Monday - Friday, 8 AM to 5 PM PST. We'd love to help you out. - Sonance Customer Support Team

      Answered by Sonance Team

  • QuestionI bought the 6.1 system with the Sonos Amp as this was the best price. I’d only like to use 4 speakers as this is ideal for my smaller backyard. Would this be ok? Or will it mess up the system?

    Asked by Matt.

    • Answer Hi, Thanks for your question. The system will work fine using 4 satellite speakers along with the subwoofer. If you have other questions, please call our California-based support team at 949-492-7777 and ask for Tech Support. We are available Monday - Friday, 8 AM to 5 PM. We'd love to help you out. - Sonance Customer Support Team

      Answered by Sonance Team

  • QuestionWhat is the most reliable outdoor speaker wire and what gage for this system?

    Asked by Lara.

    • Answer I used GearIT Pro Series 14 Gauge 4-Conductor Speaker Wire (250 Feet) worked out perfectly!

      Answered by kimh

  • Question1. Will the 6.1 system allow me to stream music from the iTunes library on my laptop via the internet? 2. Can I mount the amplifier in a weatherproof enclosure in South Florida (will hot weather and humidity negatively impact the amplifier?)

    Asked by MOS62.

    • Answer Hi, Thank you for your question. The Sonos app will allow you to listen to music from your music library and stream music from some of the top music streaming services like Spotify, Apple Music, Pandora, and more. As for your question about mounting the Sonos amp in a weatherproof enclosure, I would recommend that you contact Sonos directly to get the answer to your question. You can contact them by calling (800) 680-2345, or you can access their web-based support page by clicking here: https://support.sonos.com/s/contact?language=en_US - Sonance Customer Support Team

      Answered by Sonance Team

  • QuestionI would like to do an outdoor TV with a Sonos Soundbar in my pavilion. Can the soundbar be hooked up/paired to this speaker system so that the TV will play through all the speakers instead of just the soundbar?

    Asked by Soundbar.

    • Answer Hi, Thank you for your question. Yes, you can play the TV sound through the MAG6.1 system and Sonos soundbar by using the Sonos app and grouping both together. This is a feature within the Sonos app. I hope you found this information helpful. If you have additional questions, please call our California-based support team at 949-492-7777 and ask for Tech support. We will be happy to help you out. - Sonance Customer Support Team

      Answered by Sonance Team

  • QuestionI wanted to know your recommendations for the speaker wire ? others have mentioned 14/4 CL3 or 14/1 CL. I just want to know what is best for this system and amp.

    Asked by Vales0413.

    • Answer 14/4, direct burial wire would be perfect

      Answered by JediJeff

  • QuestionOne speaker stoped working, where do i order a replacement?

    Asked by AlejandraG.

    • Answer Hi, Thank you for your question. Please visit your local Best Buy Premium Home Theater department for assistance ordering this item. I hope you found this information helpful. If you have additional questions, please feel free to call our California-based support team at 949-492-7777 and ask for Tech Support. We are available Monday through Friday, 6 am to 5 pm PST. We'd love to help you out. Sonance Tech Support Team

      Answered by Sonance Team

  • QuestionHow do I set it up

    Asked by Anonymous.

    • Answer Hi, Thank you for your question. I recommend watching the MAG6.1 installation video for guidance on setting up your system. Please copy and paste the link below into your web browser: https://web.ingage.io/p/Agsxlq3?c=MAG61QR I hope you found this information helpful. If you have additional questions, please feel free to call our California-based support team at 949-492-7777 and ask for Tech Support. We are available Monday through Friday, 6 am to 5 pm PST. We'd love to help you out. Sonance Tech Support Team

      Answered by Sonance Team

  • Questionwhat size wire and how many conductors

    Asked by Joe.

    • Answer Hi, Thank you for your question. For this outdoor installation, we recommend using 14-gauge, 4-conductor, direct-burial-rated speaker wire. I hope you found this information helpful. If you have additional questions, please feel free to call our California-based support team at 949-492-7777 and ask for Tech Support. We are available Monday through Friday, 6 am to 5 pm PST. We'd love to help you out. Sonance Tech Support Team

      Answered by Sonance Team

  • QuestionIs installation available for this?

    Asked by Mike.

    • Answer Hi, Thank you for your question. Yes, Best Buy offers installation for the Sonance MAG6.1 outdoor speaker system. You can schedule an installation appointment by visiting your local Best Buy store. I hope you found this information helpful. If you have additional questions, please feel free to call our California-based support team at 949-492-7777 and ask for Tech Support. We are available Monday through Friday, 6 am to 5 pm PST. We'd love to help you out. Sonance Tech Support Team

      Answered by Sonance Team

  • QuestionWill the mag 6.1 amplifier handle 2 additional speakers?

    Asked by Additional.

    • Answer Hi, Thank you for your question. We do not recommend adding two additional speakers to the MAG6.1 system. The included six satellite speakers and subwoofer are the maximum configuration for the included Sonos Amp; adding additional speakers will exceed its impedance limits and cause performance issues or damage to the amplifier. If you need additional coverage, you will need to purchase a second MAG6.1 system. I hope you found this information helpful. If you have additional questions, please feel free to call our California-based support team at 949-492-7777 and ask for Tech Support. We are available Monday through Friday, 6 am to 5 pm PST. We'd love to help you out. Sonance Tech Support Team

      Answered by Sonance Team

  • QuestionAre these wireless or do I need to run inground wires?

    Asked by Bosslady.

    • Answer Hi, Thank you for your question. The MAG6.1 speakers and subwoofer are not wireless. They must be connected to the included Sonos Amp using outdoor-rated, direct-burial speaker wire. For most installations, we recommend 14/4 direct-burial speaker wire, which can be run between the amplifier, speakers, and subwoofer. Music is streamed wirelessly to the Sonos Amp through your home Wi-Fi network, but the outdoor speakers themselves require wired connections. If you have questions about your installation, please contact our California-based support team at 949-492-7777. We’re available Monday through Friday, 6 a.m. to 5 p.m. PST, and happy to help!

      Answered by Sonance Team

  • QuestionCan the speakers be wall mounted versus in-ground mounted? If yes, are there published mounting instructions.

    Asked by Matt.

    • Answer Hi, Thank you for your question. Yes, the MAG6.1 satellite speakers can be mounted to a wall or another solid surface using the optional Sonance Round Surface Mount (Best Buy SKU #6425820) or the Tree and Surface Mount (Best Buy SKU #6473683). Installation instructions are included with the mounting accessories. Please note that the MAG6.1 satellites do not have an adjustable knuckle, so they cannot be pivoted after mounting. Depending on the mounting location, they may not point in the direction needed for the best sound coverage. For an installation that requires greater aiming flexibility, consider the complete Sonance Garden Series 8.1 system with DSP 2-150 MKIII amplifier (Best Buy SKU #6583411). Its satellite speakers feature adjustable knuckles that allow them to pivot and be pointed in any direction. If you have questions about your specific installation, feel free to contact our California-based support team at 949-492-7777. We’re available Monday through Friday, 6 a.m. to 5 p.m. PST, and happy to help!

      Answered by Sonance Team

  • QuestionCould you add 2 additional outdoor speakers to this system in the same amp?

    Asked by BennyB.

    • Answer Hi, Thank you for your question. We do not recommend adding additional speakers to the same Sonos Amp because the MAG6.1 system is specifically configured for the six included satellite speakers and subwoofer. Adding additional speakers would change the impedance load presented to the amplifier, which could affect performance or potentially damage the equipment. For additional coverage, you could add a second MAG6.1 system, giving you more placement flexibility and the option to create a separate outdoor audio zone. For a larger, more expandable solution, consider the Sonance Garden Series 8.1 system with the included DSP 2-150 MKIII amplifier (Best Buy SKU #6583411). This system can be expanded to support up to 16 satellite speakers and two subwoofers from a single amplifier, providing excellent flexibility for larger outdoor spaces. If you have questions about your specific installation, feel free to contact our California-based support team at 949-492-7777. We’re available Monday through Friday, 6 a.m. to 5 p.m. PST, and happy to help!

      Answered by Sonance Team