Main Content

Questions & Answers

Page Showing 61-80 of 209 questions
  • QuestionWhat gauge wire is recommended for the install

    Asked by Anonymous.

    • Answer Hi, Thank you for your question regarding the Sonance MAG6R 6-1/2" In-Ceiling Speakers. For most residential installations, we recommend using 16-gauge speaker wire. This gauge provides excellent performance for typical wire runs up to approximately 50 feet. If your installation requires longer cable runs, we suggest 14-gauge wire for reduced signal loss. Additionally, please ensure that the wire used is rated for in-wall or in-ceiling applications. I hope this information is helpful. If you have any further questions, feel free to contact our California-based support team at 949-492-7777. We're available Monday through Friday, 6 a.m. to 5 p.m. PST, and we're always happy to assist. – Sonance Tech Support Team

      Answered by Sonance Team

  • Questionwhats the best way to remove the magnetic grill?

    Asked by pharmd.

    • Answer Paper clip or push pin tack into holes in grill

      Answered by Sgreg

  • QuestionWould these speakers work with the Denon AVR X3800h? The maximum impedance is 105 watts at 8ohms.

    Asked by Chris.

    • Answer They should. I have them paired with a Denon AVR-X6500Hp

      Answered by yomomna

  • QuestionCan i connect these speakers to my tv on wall wireless ?

    Asked by Armoha.

    • Answer You have to run tv out to an amp and then the speakers from the amp. The speakers are not self powered.

      Answered by Sgreg

  • QuestionWhat is the outer box dimensions?

    Asked by Kaan.

    • Answer Hi, Thank you for your question. The box dimensions are 11.25" (W) x 11.25"(H) x 11.50" (D). I hope this information is helpful! If you have any additional questions, don’t hesitate to reach out to our California-based support team at 949-492-7777 and ask for Tech Support. We’re available Monday through Friday, 6 a.m. to 5 p.m. PST, and we’d be happy to assist you further. -Sonance Tech Support Team

      Answered by Sonance Team

  • QuestionWill these speakers work with a wireless Sonos 2 system?

    Asked by Sarge.

    • Answer Hi, Thank you for your question. These speakers cannot connect directly to Sonos. However, they can be connected to and powered by a Sonos Amp or connected to an amplifier that uses Sonos Port as the source. I hope you found this information helpful. If you have additional questions, please feel free to call our California-based support team at 949-492-7777 and ask for Tech Support. We are available Monday - Friday, 8 AM to 5 PM PST. We'd love to help you out. - Sonance Tech Support Team

      Answered by Sonance Team

  • QuestionCan this be connected to my tv and / or my existing sound bar ? For more audio

    Asked by Anonymous.

    • Answer HI, I'll need a little more information to properly answer your question. Please call our California-based support team at 949-492-7777 and ask for Tech support. Our team is available Monday through Friday, 8 a.m. to 5 p.m. We will be happy to help you out. - Sonance Tech Support Team

      Answered by Sonance Team

  • QuestionCan I hook these speakers directly to my TV using the optical output port or the 3.5MM headphone port?

    Asked by LenB.

    • Answer No they are not self powered.

      Answered by Sgreg

  • QuestionWhat amount of power do I need to send through the speaker wire to power these speakers?

    Asked by Vaughn.

    • Answer None. These are residential speakers. If you have wires running more than 100 feet just use 12/2 speaker wire. They do not require a power tap.

      Answered by yomomna

  • QuestionWill these fit on the wall?

    Asked by Anonymous.

    • Answer As long as you have the proper space between studs and no other obstructions, they will fit.

      Answered by EddyG

  • QuestionRelatively new at this. Could these be hooked up to a 4k TV with an already existing soundbar and woofer?

    Asked by Pcreas.

    • Answer HI, I'll need a little more information to properly answer your question. Please call our California-based support team at 949-492-7777 and ask for Tech support. Our team is available Monday through Friday, 8 a.m. to 5 p.m. We will be happy to help you out. - Sonance Tech Support Team

      Answered by Sonance Team

  • QuestionHow do these work with commercial ceiling tiles? Is there any special brackets in need for this kind of install?

    Asked by Matt.

    • Answer Hi, Thank you for your question. We recommend using tile support rails with a c-bracket when installing these speakers in drop ceilings. These can be purchased from any Best Buy Premium Design Center. I hope you found this information helpful. If you have additional questions, please feel free to call our California-based support team at 949-492-7777 and ask for Tech Support. We are available Monday - Friday, 8 AM to 5 PM PST. We'd love to help you out. - Sonance Tech Support Team

      Answered by Sonance Team

  • QuestionReceived the set and was trying to adjust its woofers angle. How much pressure should be applied to pivot them in the housing? Twitters moved fine but woofers won’t budge and I’m afraid to break tweeters support brackets. Any tricks how this is done? Thx!

    Asked by DPYJOK.

    • Answer Hi, Thank you for your question. We recommend you press on the very outer part of the speaker driver just past the rubber surround. You can also pivot the speaker from the backside by pressing on the side of the speaker magnet. If you are unsure of where to press, please give us a call at 949-492-7777 and ask for Tech Support. We are available Monday - Friday, 8 AM to 5 PM PST. We'd love to help you out. - Sonance Tech Support Team

      Answered by Sonance Team

  • Questionare these speaker outdoor speakers with bluetooth

    Asked by Phia.

    • Answer Hi, Thank you for your question. These speakers are designed for indoor use only and would require an amplifier or AV receiver with Bluetooth. These speakers do not have Bluetooth technology built-in. I hope you found this information helpful. If you have additional questions, please feel free to call our California-based support team at 949-492-7777 and ask for Tech Support. We are available Monday - Friday, 8 AM to 5 PM PST. We'd love to help you out. - Sonance Customer Support Team

      Answered by Sonance Team

  • Questiondo these speakers need ceiling tile bridge for installation in drop ceilings?

    Asked by Anonymous.

    • Answer Hi, Thank you for your question. Yes, we recommend using a tile bridge when installing speakers in drop ceiling tiles. I hope you found this information helpful. If you have additional questions, please feel free to call our California-based support team at 949-492-7777 and ask for Tech Support. We are available Monday - Friday, 8 AM to 5 PM PST. We'd love to help you out. - Sonance Tech Support Team

      Answered by Sonance Team

  • QuestionAre these speakers compatible with any stereo system

    Asked by Cmgl.

    • Answer based upon the research i have done the answer is YES!

      Answered by DarnellR

  • QuestionWhy don't they say how many watts it is? that's the main thing one should look at

    Asked by Fecho.

    • Answer It’s listed under “Specs” - 125 watts.

      Answered by Shannon

  • QuestionAre these bluetooth speakers? or do i need and external amp.

    Asked by Gilverado.

    • Answer These are not bluetooth or wireless speakers. They are to be wired to an external A/V receiver or amplifier. I am very satisfied with their performance and the quality of installation performed by Best Buy Geek Squad.

      Answered by PaulinFlorida

  • Questiondo i need to remove the felt cloth that are attached to the grill?

    Asked by dk421.

    • Answer I didn’t remove the felt cloth from my speaker grills. I would say to leave it on.

      Answered by MtbUtah

  • QuestionDo these speakers need an external amp I want to use with my pioneer receiver I think it’s 7.1

    Asked by TayTay.

    • Answer Hi, Thank you for your question. The MAG6R speakers do not need a separate amplifier if they are connected to an A/V receiver. Most A/V receivers should be able to power these speakers so believe that your Pioneer receiver will work well in powering these speakers. I hope you found this information helpful. If you have additional questions, please feel free to call our California-based support team at 949-492-7777 and ask for Tech Support. We are available Monday - Friday, 8 AM to 5 PM PST. We'd love to help you out. - Sonance Customer Support Team

      Answered by Sonance Team