Questions & Answers

Q: QuestionWhy is this volume controller UL-listed and CE approved?

• A:Answer The volume controller is UL-listed and CE approved to ensure it meets safety and regulatory standards and complies with most local building codes.

Q: QuestionDoes this volume controller have a rotary dial?

• A:Answer Yes, it features a rotary-style dial for easy volume adjustments.

Q: QuestionWhat type of wire does the quick-disconnect screw terminal accommodate?

• A:Answer The quick-disconnect screw terminal can accommodate wires up to 20-gauge.

Q: QuestionIs this Sonance volume controller compatible with a single amp setup?

• A:Answer Yes, this volume controller is designed to adjust an individual set of speakers connected to a single amplifier.

Q: QuestionWhat is the frequency response of this Sonance volume controller?

• A:Answer This volume controller has a frequency response of 20Hz-20kHz for accurate sound reproduction.

Q: QuestionHow many steps of control does this volume controller offer?

• A:Answer This volume controller offers 12-step control with a maximum attenuation of -42 dB for precise sound adjustments.

Q: Questionwill this knob hold up in extreme heat? my current volume knob starts to cut out after an hour or two of use durring the summer months. it regularly reaches 115 degrees + here.

Asked 4 years ago by Trod760.

• A:Answer Hi, Thank you for your question. Yes, this volume control will work in wall cavities that reach 115 degrees. Keep in mind that this volume control is designed for indoor use only. We offer a volume control for outdoor use, which can be viewed/purchased by visiting the link below: https://www.bestbuy.com/site/sonance-outdoor-volume-control-each-white/5683613.p?skuId=5683613 I hope you found this information helpful. If you have additional questions, please call our California-based support team at 949-492-7777 and ask for Tech support. We will be happy to help you out. - Sonance Customer Support Team

  Answered 4 years ago by Sonance Team

  
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Q: Questionwill this work with best buy Mag 6.1 system. Need a rotary volume controller for this? Hoping yes, it's same company but want to make sure?

Asked 11 months ago by Chrisis.

• A:Answer Hi, Thank you for your question! We would not recommend using a volume control with the Sonance MAG 6.1 Outdoor Speaker System. The Sonos Amp delivers 125 watts per channel into 8-ohm speakers, which exceeds the 60-watt rating of the volume control. This mismatch can lead to overheating, distortion, or even damage at higher volume levels. Additionally, the MAG 6.1 system is designed to have its volume controlled digitally through the Sonos app using the Sonos Amp. I hope this information is helpful! If you have any additional questions, please feel free to reach out to our California-based support team at 949-492-7777 and ask for Tech Support. We’re available Monday through Friday, 6 a.m. to 5 p.m. PST, and we’d be happy to assist you further. – Sonance Tech Support

  Answered 11 months ago by Sonance Team

  
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Q: QuestionI have two pairs of speakers connected to 1 Sonos amp. Sonance in ceiling and sonance mariner 66. Can I use this to control the volume of one of the pair? It’s too loud in the other room.

Asked 1 year ago by Temple.

• A:Answer Hi, Thank you for your question. I would reccomend contacting Sonos directly to answer this question. The use of volume controls have more of an impact on the performace of the amplifier. Sonos customer support can be reached at 800-493-3319. - Sonance Tech Support Team

  Answered 1 year ago by Sonance Team

  
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Q: QuestionWhat product best fits this description: VC60R, 60 Watt rms MAX input/ch, Two -8 Ohm Speakers amplifier? White in color.

Asked 4 years ago by Robert.

• A:Answer HI, I'll need a little more information to properly answer your question. Please call our California-based support team at 949-492-7777 and ask for Tech support. We will be happy to answer all of your questions. We are available Monday - Friday 8 AM to 5 PM PST. - Sonance Customer Support Team

  Answered 4 years ago by Sonance Team

  
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Q: Questionwhat size wire does this accommodate and how many speakers can it control?

Asked 5 years ago by Mike.

• A:Answer Hi, This volume control can accept speaker wire sizes from 20 to 14 AWG and accommodate up to (2) 8ohm speakers per channel. That would be (2) 8ohm speakers on the left channel and (2) 8ohm speakers on the right channel. I hope you found this information helpful. If you have additional questions, please give us a call at 949-492-7777 and ask for Tech support. We will be happy to help you out. - Sonance Customer Support Team

  Answered 5 years ago by Sonance Team

  
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