Questions & Answers

Q: QuestionWhat is the maximum wireless range of this subwoofer transmitter?

• A:Answer This Sonance subwoofer wireless transmitter has a range of up to 30 feet.

Q: QuestionWhat type of input does this wireless transmitter use?

• A:Answer This wireless transmitter uses an RCA input for simple connectivity.

Q: QuestionWhich Sonance subwoofers is this wireless transmitter compatible with?

• A:Answer This transmitter is designed for use with Sonance Impact and D8 subwoofers.

Q: QuestionHow long is the manufacturer's warranty on this wireless transmitter?

• A:Answer This Sonance wireless transmitter comes with a 5-year warranty for both parts and labor.

Q: QuestionWill it work with 2 subwoofers (sonance i10)? or do I need 2 transmitters?

Asked 4 years ago by Ricardo.

• A:Answer Hi, thank you for your question. Yes, you can connect two i10 subwoofers to one transmitter. I hope you found this information helpful. If you have additional questions, please call our California-based support team at 949-492-7777 and ask for Tech support. We will be happy to help you out. - Sonance Customer Support Team

  Answered 4 years ago by Sonance Team

  
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Q: QuestionWill this Work with any Subwoofer?

Asked 5 years ago by cbg.

• A:Answer Hi CBG, The transmitter you are referring to will only work with our Sonance Impact series subwoofers and our D8 subwoofers. However, our Sonance Wireless Transmitter and Receiver Kit will work for you. You can view it here on BestBuy.com: https://www.bestbuy.com/site/sonance-wireless-transmitter-and-receiver-kit-black/6401974.p?skuId=6401974 I hope you find this information helpful. If you have additional questions, please give us a call at 949-492-7777 and ask for Tech support. We will be happy to help you out. - Sonance Customer Support Team.

  Answered 5 years ago by Sonance Team

  
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Q: QuestionIn your answer to a previous question you say "You will need to use the MS Wireless Kit with the MS8 Sub that is included in the MAG 5.1 system. ". I did not get the MS Wireless Kit in the package. Is this something that i can buy separately?

Asked 3 years ago by BobE.

• A:Answer Hi, Thank you for your question. The MS Wireless Kit is sold separately, and unfortunately, due to persistent supply chain issues, the kit is not available at this time. We are working on getting the product back in stock on BestBuy.com. However, I do not have an in-stock date at this time. Below I have provided you with the SKU information. You can use the information to check product availability on BestBuy.com once the wireless kit becomes available. Product: Sonance MS Wireless Kit BBY SKU #: 6401974 I hope you found this information helpful. If you have other questions, please call our California-based support team at 949-492-7777 and ask for Tech Support. We are available Monday - Friday, 8 AM to 5 PM PST. We'd love to help you out. - Sonance Customer Support Team

  Answered 3 years ago by Sonance Team

  
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Q: QuestionDoes sonance make a wireless transmitter I can connect to outdoor TV to sonance Amp i can control with Heos app like I do now using heos link, dsp 2-750 Amp for sr 1 set up? Want tv to be source to play through outside speakers. Lmk thx

Asked 3 years ago by NAIRB.

• A:Answer HI, I'll need a little more information to properly answer your question. Please call our California-based support team at 949-492-7777 and ask for Tech support. We will be happy to answer all your questions. We are available Monday - Friday 8 AM to 5 PM PST. - Sonance Customer Support Team

  Answered 3 years ago by Sonance Team

  
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Q: QuestionWill this work with rear height speakers in an atmos setup? Thanks

Asked 4 years ago by Blendman.

• A:Answer Hi, Thank you for your question. This wireless transmitter is designed to work with our Impact Series cabinet subwoofers. This product is only a transmitter. The receiving unit for the transmitter is built into the cabinet subwoofer. So this product would not work as you described. I hope you found this information helpful. If you have additional questions, please call our California-based support team at 949-492-7777 and ask for Tech support. We are available Monday - Friday, 8 AM to 5 PM PST. - Sonance Customer Support Team

  Answered 4 years ago by Sonance Team

  
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Q: QuestionDo I need to have a sonance wireless receiver to use this transmitter with the Sonance MAG 5.1 subwoofer?

Asked 4 years ago by Anonymous.

• A:Answer Hi, Thank you for your question. You will need to use the MS Wireless Kit with the MS8 Sub that is included in the MAG 5.1 system. You could also use any other third-party wireless subwoofer transmitter/receiver kit. I hope you found this information helpful. If you have additional questions, please call our California-based support team at 949-492-7777 and ask for Tech support. We will be happy to answer all of your questions. We are available Monday - Friday, 8 AM to 5 PM PST. - Sonance Customer Support Team

  Answered 4 years ago by Sonance Team

  
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