“When I plug the subwoofer into the ac outlet the power indicator does not light up. the outlet has power. Is there any way to reset?”
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Hello, DoctorD! We're sorry to hear that this unit failed to meet your expectations. Let's try to isolate the issue by following some troubleshooting steps included on this link: https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-mt300/articles/00025423 If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: BestBuy Username: Model Number: Issue: Telephone Number: Best Time to Call: Sincerely, Romeo Sony Social Support
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