“Sound bar model HT-CT800. Remote Turns on sound bar, when “yes” “no” option appears on screen, pressing right arrow on circle button will not change no to yes. Replaced batteries. No obstruction, turned off and on. No change. Do I need a new remote?”
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make sure your cables are hooked up correctly. You can down load an app-remote from Sony to your phone. It works great.
Sorry, there was a problem. Please try again later.Hi TechChallenged, Let's try to isolate the issue by following these steps. Try to press the OK button when the option asked between "yes" or "no". If pressing OK didn't work, do a power reset with the soundbar, unplug the unit for 1 minute then plug it back in. Regards, Sam
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