“I have these sitting on top of my tower speakers which are 3’ height. They are next to my tv which are 12’ from where I sit. My ceiling is 9’ high. I’ve watched Netflix Lost In Space, Star Wars Rogue One and so far I can’t tell if it’s working. Any ideas?”
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Your receiver set up determines if it is working. It should align your speakers for individual setup. Worked fine with mine. Yamaha 700
Sorry, there was a problem. Please try again later.Thanks, I’m the OP. I have my Onkyo TX-SR494 setup for height speakers and verified they are working through test tones or just putting my ears next to them. Just not sure the angle to the ceiling is correct for the sound to come down to my ears. I have them both set to + 12 db. I sit 12’ back. Surround source format is Atmos and is detected by my receiver. Should I play with the angles or I shouldn’t have to?
Sorry, there was a problem. Please try again later.Hi Ben, Thank you for choosing our Dolby Atmos Enabled Elevation Speakers. For this, please try these steps to troubleshoot. Set the automatic sound field correction of the AV receiver again. • Check the surround setting on the AV receiver. • Check that the sound source of the software you want to play is surround sound source. • Make sure that the AV receiver is Dolby ATMOS compatible. To play the Dolby ATMOS effect, you need a compatible player or AV receiver. To install, please check on this link https://www.sony.com/electronics/support/res/manuals/4735/71c058e4c7385e627f27472574d04a8b/47356710M.pdf (3). Should you need further assistance, please feel free to contact us for help. Please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Model Number: Issue: Regards, Carl
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