“Hi I bought this TV from BestBuy about a year ago. Recently I stopped being able to access my apps at all. I have done multiple factory resets, the tv is connected to the internet and I can access Netflix only through the button on the remote.”
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Hi Annabeanz, Please try to check and perform a Software update on your television to isolate this issue, please refer to this link: https://www.sony.com/electronics/support/articles/00028577 Regards, Zac
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