Questions & Answers

Q: QuestionI don't see at the back of this tv, that I could connect a DVD player by using the old school yellow cable for video input.Is there other way of connection?

Asked 7 years ago by Manolo.

• A:Answer Yes, the TV has composite connections as well as HDMI.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionWhat is the weight of this TV?

Asked 7 years ago by Anonymous.

• A:Answer Hi there! The weight of this TV is approximately 20.5 lb (9.3 Kg). Check here for more details: https://docs.sony.com/release//SPECS/KD43X720E_mksp.pdf Regards, Vincent

  Answered 7 years ago by SonyListens

  
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Q: QuestionIs the number 3 HDMI (ARC) dedicated to work only with (ARC) HDMI soundbars or will it work with other non (ARC)) devices like a regular HDMI blue ray player? The Sony manual that came with this new TV is not direct and is confusing. HDMI 1 & 2 are OK.

Asked 7 years ago by Confused.

• A:Answer Hello Confused, it will work with regular HDMI devices. Thanks, _Bob

  Answered 7 years ago by SonyListens

  
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Q: QuestionWhat are the actual measurements of the TV/ not the diagonal, but the actual dimensions of TV?

Asked 8 years ago by marc.

• A:Answer Hi, marc, Below are the dimensions of this TV: TV only: 38 1/4 x 22 1/2 x 2 7/8(1/2) inch (971 x 571 x 70 (12.5) mm) TV with stand: 38 1/4 x 24 1/2 x 9 5/8 inch (971 x 620 x 242 mm) Check the specifications here if you need more details: https://docs.sony.com/release//SPECS/KD43X720E_mksp.pdf Regards, Vincent

  Answered 8 years ago by SonyListens

  
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Q: QuestionIs Amazon one of the included apps?

Asked 8 years ago by Twig.

• A:Answer Hi Twig, Yes, Amazon video is an included application. Thanks. ~Ralph

  Answered 8 years ago by SonyListens

  
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Q: QuestionI knew w I can get Netflix, Wharton about amazing n probably me, also is it a hassle to use it

Asked 8 years ago by Casey.

• A:Answer To go from watching TV/Blu-Ray/DVD to watching Netflix, press the button marked Netflix and enjoy. To go back to TV, navigate to the top menu in Netflix and click Return. Done. Love it! Naturally you have to set up your Netflix account on the TV, but that takes only a few minutes and only once.

  Answered 8 years ago by SierraVerified Purchase

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Q: QuestionI want to connect this TV to internet only for you tube, netflix. Will this connect via wi-fi? Thank you

Asked 8 years ago by NewSonyOwner.

• A:Answer There is provisions for entering your wifi information and password during the setup. I am not a tech guru & found it easy.

  Answered 8 years ago by sharkeyVerified Purchase

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Q: Questionwhat are the actual dimensions of the tv?

Asked 8 years ago by Anonymous.

• A:Answer Hi. The Actual dimensions of the TV with the stand are 38 1/4 x 24 1/2 x 9 5/8 inch. You may refer to this link for more information: https://docs.sony.com/release//SPECS/KD43X720E_mksp.pdf Thanks, -Mark

  Answered 8 years ago by SonyListens

  
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Q: QuestionDoes it have Chroma 4:4:4?

Asked 8 years ago by 4kTV4PC.

• A:Answer Hi 4kTV4PC, Yes, this television supports Chroma 4:4:4 4K video. Regards,-Jay

  Answered 8 years ago by SonyListens

  
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Q: QuestionIs it true that this TV doesn't have bluetooth capabilities?

Asked 3 months ago by Puzzled.

Q: QuestionCan I purchase a Sony remote for this model? Sony - 43" Class - LED - X720E Series - 2160p - Smart - 4K UHD TV with HDR

Asked 1 year ago by Alexa.

Q: QuestionIs the Sony X720E compatible with Apple Tv+ ?

Asked 5 years ago by jesse.

Q: QuestionCan this TV (Sony X720E Series) connect to Disney+ without buying another device such as an Amazon Firestick? If so, how? Any help will be appreciated!

Asked 5 years ago by Brian.

Q: QuestionHello I'm just want to know if this tv support hdcp? Because I want to match with my blue ray player.

Asked 5 years ago by Francisco.

Q: QuestionI have a Sony tv model:KD-43X720E l don’t know what happen to it but,it’s turning off and on. Could someone have and idea what’s wrong whit it?

Asked 5 years ago by Adan.

Q: QuestionWhy won't my kd-43x720e turn on any more

Asked 6 years ago by Erupt.

Q: QuestionDoes this TV have any issues with the spectrum remote with a spectrum DVR attached?

Asked 6 years ago by ThriftyShopper.

• A:Answer No, these components should not cause you a problem with this TV.

  Answered 6 years ago by CommunityAnswer

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Q: Questioncan this tv cause any cancer?

Asked 6 years ago by musclewomanlikeme.

• A:Answer No. Not unless you are burning them in a fire. And breathing in the smoke over a long period of time . I work around marine radars which can actually cause cancer this tv does not transmit microwaves.

  Answered 6 years ago by T1nyT1mVerified Purchase

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Q: QuestionI HAVE THE START UP LOGO SET TO ON, IS'NT THAT SUPPOSED TO MAKE THE SONY LOGO ON THE BEZEL LIGHT UP AND STAY LIT. THANKS BILL

Asked 6 years ago by Bill.