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Hello Mexico, thank you for your message. The Internet video device is being used in a different country or region. The Internet video apps are region based and may not work in different countries or regions.The channel line-up, apps or available stations that are found on an Internet video device (such as Netflix® video, YouTube® videos or Slacker® radio service) may randomly change. However, to avoid any issues in which available channels are being skipped, make sure that the latest system software (firmware) update has been downloaded. For more information, check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/55501. -Oscar.
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