“I am having an issue connection my Playstation Pro. I connected it via the HDMI Cable that came with it to the back of the the TV right beside the other HDMI cable but am not able to see it in my options list. What do I need to do? TY”
Answer This Question
1-2 of 2 Answers
Hi BonnieR, if your TV does not show your Playstation Pro as an option when you press the input button on the remote, check if your console is connected to either HDMI ports 2 or 3 if its HDR feature is on or set to automatic. You may also contact our PlayStation support team by visiting https://support.us.playstation.com. Regards, -Mark
Sorry, there was a problem. Please try again later.Your question is a bit unclear, so I’ll try to answer what I think your problem may be: Ensure that the HDMI cable is connected to either HDMI port 2 or port 3. From the X900E’s Home menu, access the Settings app at the bottom of the Home menu and enter the External Inputs sub-menu. Enable the enhanced output setting for HDMI ports 2 and 3. This will allow you to utilize the PlayStation’s fullest extent of display capabilities. If you’re unable to view the PlayStation 4 via the X900E’s HDMI-CEC implementation (referred to as Bravia Sync), you can enable Bravia Sync from this same External Inputs sub-menu. Follow the issued instructions after enabling it and you should have control over the PS4 via HDMI.
Sorry, there was a problem. Please try again later.