“Tv looks and works great with one exception. Espn app will not play the content. Main screen downloads and updates content normally but selecting a game or original show and it goes back to main screen and does not play.”
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Hello: I also love my Sony TV, however, I have had constant issues will all my apps, i.e. YouTube (mostly) not working, resulting in me having to constantly go into the settings, clear and force close the app, then I found that I also need to completely restart my tv. It is pretty much a pain the the rear, and I now have a routine when I get home in the evenings to prepare my TV for watching. Other than that! I love the picture. In my opinion Sony should have partnered with a better service than GOOGLE. They are sub par with their APP functions. Best of luck. We are pretty much stuck with a semi broke product, I know I am because I am SONY brand loyal. Doug.
Sorry, there was a problem. Please try again later.Hi JimTucson, Thank you for purchasing X800H LED 4K Ultra HD TV. We regret to hear that you're having an issue with the ESPN app on this TV. In this case, please follow the troubleshooting steps from the link below: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-49x800h/articles/00155548 Also, to improve the performance of this TV, we recommend that you always update the TV to the latest software version. You can check the link below for your reference: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-49x800h/downloads/00017078 If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony Model Number: Additional Information regarding your experience with the X800H: We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! Sincerely, Jay
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