Questions & Answers

Name: Sony - 49" Class X800H Series LED 4K UHD Smart Android TV
Brand: Sony
SKU: 6400730
Price: 712.99 USD
Rating: 4.6 (841 reviews)

Sony - 49" Class X800H Series LED 4K UHD Smart Android TV

Model:: XBR49X800H; |
SKU:: 6400730

User rating, 4.6 out of 5 stars with 841 reviews.

Highly rated by customers for:

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QuestionWhat is the distance between the legs, as trying to determine if it will fit on my tv stand, as wall mount is not an option. Looking at the 49".
Asked 5 years ago by Michigan1.
- Answer Hi Michigan1, the width of the legs (supplied stand) measures approximately 21 7/8" (554 mm). ~Ralph
  Answered 5 years ago by SonyListens
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QuestionWhat is the width of the stand on the 800H, with 49” screen?
Asked 5 years ago by Harry.
- Answer It is 22 7/8 inches.......trust me. This is why I purchased it to fit on a narrow stand.
  Answered 5 years ago by Klrett
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Questionwhat is actual width and height of TV on the stand? thank you
Asked 5 years ago by Anonymous.
- Answer Hello! Below are the approximate dimensions of this TV with the stand: 43 3/8" x 27 3/4" x 11 3/8" (1101 x 704 x 286 mm) -Vincent
  Answered 5 years ago by SonyListens
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QuestionCan a remote control be used with this TV, or do I have to use voice control? If a remote can be used, what model is recommended?
Asked 5 years ago by Oldschool.
- Answer It comes with a remote control
  Answered 5 years ago by MRB1
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QuestionIs this a new model for 2020?
Asked 5 years ago by SJAS65.
- Answer Hi, SJAS65, This is a new model, a 2020 model Bravia TV. -Vincent
  Answered 5 years ago by SonyListens
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QuestionDoes this have Roku?
Asked 5 years ago by Rich.
- Answer No, this TV doesn't have Roku.
  Answered 5 years ago by CommunityAnswer
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QuestionI can not get the remote to work with the cable box and we have gone thru the set up many times?
Asked 5 years ago by chetg.
- Answer REMOTE PAIRING IS WHAT YA PROBABLY WANT,DIFFRENT CODES FOR DIFFRENT BRANDS,MAYBE HAVE TO CALL CABLE COMPANY
  Answered 5 years ago by Nancy
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Questiondoes this TV have google play apps available?
Asked 5 years ago by charmoe.
- Answer Hi charmoe, yes, this TV supports Google Play. ~Ralph
  Answered 5 years ago by SonyListens
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QuestionDo you have to activate the Internet, or can it be bypassed? We use an antenna connection and a Roku device. We would rather avoid the extra bells and whistles.
Asked 5 years ago by Grace.
- Answer Hi Grace, We highly recommend connecting the TV to the internet to be able to update the firmware of the TV and other apps that you might need. Once the setup is complete, you have the option to disconnect the TV from the internet and use an antenna and your streaming device instead. Thanks! -Vincent
  Answered 5 years ago by SonyListens
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QuestionHave this tv. Why, sound level around 40 is great on regular tv, but needs to be around 80 on Netflix, Amazon Prime, etc to hear the sound?
Asked 5 years ago by Nappy.
- Answer go to settings select display and sound then select sound then select volume level then select volume offset set to max this worked for me across all channels
  Answered 5 years ago by Anonymous
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Questiondoes this tv have a head phone jack
Asked 5 years ago by tom.
- Answer Hi, tom! Yes. This TV has a headphone jack. Thanks! -Vincent
  Answered 5 years ago by SonyListens
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QuestionWhat is the length of the leg that is in front of the TV? How far does it stick out?
Asked 5 years ago by KB.
- Answer 5" front and back
  Answered 5 years ago by Sinjin
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QuestionDoes Apps such as Netflix come with TV?
Asked 5 years ago by Jordan.
- Answer Hi Jordan, Yes. The TV comes with Netflix. Erin
  Answered 5 years ago by SonyListens
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QuestionWill I need to replace my current Comcast cable box, Comcast remote and the round cables from the wall to the box to the current old 720 HD TV? I am buying the Sony 49 x800 and Best Buy Total Tech will setup the new Sony TV
Asked 5 years ago by ZIPPER.
- Answer Hi ZIPPER, Thank you so much for your inquiry! Your current setup with your 720 HD TV will still work with our XBR49X800H. However, to maximize the features as well as to achieve the best viewing experience, we recommend replacing your cable set-top box with a 4K HDR cable box. I hope this helps, and thanks for choosing Sony! - Romeo
  Answered 5 years ago by SonyListens
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QuestionI am trying to set up my new TV. When the screen shows "Point your TV remote at your cable/satellite box and select the button below PROG UP," I pointed the remote at my cable box , but cannot find PROG UP to click. Please help.
Asked 5 years ago by HKgirl.
- Answer Hi HKgirl, Thank you for bringing this to our attention, and we're sorry for the inconvenience. You will likely need to press the arrow button to highlight the PROG UP and press the ok/enter button located in the middle part of your TV remote control to select it. However, if this does not help, please try following the steps provided on this link and see if it resolves the problem. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-49x800h/articles/00231346 If you're unable to solve the issue, please email us at [email protected] with the following details so we can better assist you. Name: BestBuy Username: Model Number: Issue: Telephone Number: Sincerely, Romeo Sony Social Support
  Answered 5 years ago by SonyListens
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QuestionHow many HDMI connections does this TV support?
Asked 5 years ago by Matt.
- Answer Hi Matt, Thank you so much for your inquiry in our X800H 4K HDR TV. The XBR49X800H has a total of 4 HDMI inputs (3 side, 1 bottom). I hope this helps! Thanks again for considering Sony! - Romeo
  Answered 5 years ago by SonyListens
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QuestionDoes this TV come with the Apple TV App?
Asked 5 years ago by AppleTVAPP.
- Answer Hi AppleTVAPP, Unfortunately, the X800H doesn't support the Apple TV app. However, this TV works with Apple AirPlay and Apple HomeKit. With Apple AirPlay, you can stream video and audio to your television right from your iPhone, iPad, or Mac. Watch movies and shows from the Apple TV app, your favorite apps, or even Safari. Share your photos with everyone in the room. For more details, please check the link below. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-49x800h/articles/00227057 Thanks, Jay
  Answered 5 years ago by SonyListens
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QuestionCan I use my amazon firestick with this?
Asked 5 years ago by arwen.
- Answer Yes and the Sony remote can control the firestick as well.
  Answered 5 years ago by Yuriko
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QuestionWe recently "cut the cord" and are using YouTube TV with the Disney+ Bundle (Disnely+, ESPN+ and HULU) does this TV support those apps? Is there a list of apps this TV supports?
Asked 5 years ago by Tim.
- Answer Hi Tim, The Sony Bravia X800H is an Android TV. You should be able to download and install these apps using the Google Play Store of the TV. The supported apps of the TV will appear on the Google Play Store app installed on the TV. Thank you. -Vincent
  Answered 5 years ago by SonyListens
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QuestionRegarding the stand, what is the distance between the legs and how many inches from each end are they?
Asked 5 years ago by Neil.
- Answer legs are 22in from each other legs are around 11 1/4 from the ends
  Answered 5 years ago by Prhoss
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Questions & Answers

Sony - 49" Class X800H Series LED 4K UHD Smart Android TV

Q: QuestionWhat is the distance between the legs, as trying to determine if it will fit on my tv stand, as wall mount is not an option. Looking at the 49".

Q: QuestionWhat is the width of the stand on the 800H, with 49” screen?

Q: Questionwhat is actual width and height of TV on the stand? thank you

Q: QuestionCan a remote control be used with this TV, or do I have to use voice control? If a remote can be used, what model is recommended?

Q: QuestionIs this a new model for 2020?

Q: QuestionDoes this have Roku?

Q: QuestionI can not get the remote to work with the cable box and we have gone thru the set up many times?

Q: Questiondoes this TV have google play apps available?

Q: QuestionDo you have to activate the Internet, or can it be bypassed? We use an antenna connection and a Roku device. We would rather avoid the extra bells and whistles.

Q: QuestionHave this tv. Why, sound level around 40 is great on regular tv, but needs to be around 80 on Netflix, Amazon Prime, etc to hear the sound?

Q: Questiondoes this tv have a head phone jack

Q: QuestionWhat is the length of the leg that is in front of the TV? How far does it stick out?

Q: QuestionDoes Apps such as Netflix come with TV?

Q: QuestionWill I need to replace my current Comcast cable box, Comcast remote and the round cables from the wall to the box to the current old 720 HD TV? I am buying the Sony 49 x800 and Best Buy Total Tech will setup the new Sony TV

Q: QuestionI am trying to set up my new TV. When the screen shows "Point your TV remote at your cable/satellite box and select the button below PROG UP," I pointed the remote at my cable box , but cannot find PROG UP to click. Please help.

Q: QuestionHow many HDMI connections does this TV support?

Q: QuestionDoes this TV come with the Apple TV App?

Q: QuestionCan I use my amazon firestick with this?

Q: QuestionWe recently "cut the cord" and are using YouTube TV with the Disney+ Bundle (Disnely+, ESPN+ and HULU) does this TV support those apps? Is there a list of apps this TV supports?

Q: QuestionRegarding the stand, what is the distance between the legs and how many inches from each end are they?

QuestionWhat is the distance between the legs, as trying to determine if it will fit on my tv stand, as wall mount is not an option. Looking at the 49".

QuestionWhat is the width of the stand on the 800H, with 49” screen?

Questionwhat is actual width and height of TV on the stand? thank you

QuestionCan a remote control be used with this TV, or do I have to use voice control? If a remote can be used, what model is recommended?

QuestionIs this a new model for 2020?

QuestionDoes this have Roku?

QuestionI can not get the remote to work with the cable box and we have gone thru the set up many times?

Questiondoes this TV have google play apps available?

QuestionDo you have to activate the Internet, or can it be bypassed? We use an antenna connection and a Roku device. We would rather avoid the extra bells and whistles.

QuestionHave this tv. Why, sound level around 40 is great on regular tv, but needs to be around 80 on Netflix, Amazon Prime, etc to hear the sound?

Questiondoes this tv have a head phone jack

QuestionWhat is the length of the leg that is in front of the TV? How far does it stick out?

QuestionDoes Apps such as Netflix come with TV?

QuestionWill I need to replace my current Comcast cable box, Comcast remote and the round cables from the wall to the box to the current old 720 HD TV? I am buying the Sony 49 x800 and Best Buy Total Tech will setup the new Sony TV

QuestionI am trying to set up my new TV. When the screen shows "Point your TV remote at your cable/satellite box and select the button below PROG UP," I pointed the remote at my cable box , but cannot find PROG UP to click. Please help.

QuestionHow many HDMI connections does this TV support?

QuestionDoes this TV come with the Apple TV App?

QuestionCan I use my amazon firestick with this?

QuestionWe recently "cut the cord" and are using YouTube TV with the Disney+ Bundle (Disnely+, ESPN+ and HULU) does this TV support those apps? Is there a list of apps this TV supports?

QuestionRegarding the stand, what is the distance between the legs and how many inches from each end are they?