“Hello, I'm trying to set up my Xbox one X with this TV to do 4k gaming, but the Xbox is saying that it's not 4k and the TV also won't let me go to 4k settings. How do I resolve this?”
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go into settings and make sure the HDMI inputs are set to enhanced and you are using HDMI 2 or 3 ONLY. Also, make sure to update firmware if you have not already done so. HDMI signal format Standard Standard HDMI format for normal use. Enhanced Set only for devices supporting High-Quality HDMI formats such as 4K 60p 4:2:0 10bit, 4:4:4, 4:2:2. Be sure to use a Premium High Grade HDMI Cable that supports speed of 18 Gbps bearing the HDMI logo. (Refer to the specification of the cable). Note • HDMI IN 2 and IN 3 only. • Change to [Standard] if the picture and sound do not o
Sorry, there was a problem. Please try again later.Have to plug into port #2 or 3 .be sure u have hdmi cable that can support 18Gbps speed.On remote go to settings /preferences scrool down to set up scrool to AV set up scrool down to HDMI signal format. Change settings on port #2 or #3 to enhanced matching port u plugged into on back of tv.
Sorry, there was a problem. Please try again later.Hello Jarive, to assist you further regarding this concern, kindly contact us at [email protected]. Regards, _Bob
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