A:AnswerHi, Thank you for your inquiry. The following below are the requirements to use the built-in Google assistance on the X80J TV:
A supported Android TV or Google TV
A compatible remote control with a MIC button
Any compatible Google Assistant smart speakers
A mobile device with installed Google Home app
Google™ account (if you use the full function)
An active internet connection
You may open this link with steps and video tutorial on how to use Google Assistant on Android/Google TV: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x80j/articles/00186878
Should you need further assistance, please email the below information to [email protected].
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Kris
A:AnswerHello, Thank you for the inquiry! During the initial set-up, you can Skip Sign-in to Google. You can enjoy some functions on your Google TV device without a Google account. You can watch TV programs and enjoy all Sony apps, home network functions for the Album, Music, and Video apps and use the Network Electronic Program Guide (EPG). In addition, certain functions, such as the Google voice search function, Chromecast built-in (Google Cast), internet browsing, and the YouTube™ app, are available without logging in to a Google account.
However, you will not be able to rent or buy movies, TV shows, and apps from the Google Play™ Store. Check the Google Privacy Policy and Terms of Service for additional information.
Great News, the KD50X80J can hook up to the home theater with compatible connections. You can check the BRAVIA TV Connection Guide for more details:
https://www.sony.com/electronics/support/articles/00231150
I hope this helps! Jay
A:AnswerHi Vasilli2416, We're sorry to hear that the TV remote control won't work with the soundbar. This is definitely not the experience we wanted you to have on our products. We apologize for the inconvenience. In this case, you can perform troubleshooting steps to isolate and resolve this issue: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x80j/articles/00161073
I hope this helps! Jay
A:AnswerHi Mark, thanks for your inquiry. The Android TV™ does not have a pre-installed web browser app. However, you can download and install third-party apps that function as a web browser through the Google Play™ store.
Follow these steps to locate a browser app:
Turn on the TV.
On your remote control, press the HOME button.
Select Apps.
Select the Google Play store app.
In the search window, use web browser or browser to locate an app that will meet your needs.
Reference: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x80j/articles/00121075
I hope this helps.
Regards,
Erin
A:AnswerHi SusieQ,
Thank you for your inquiry. Yes, the X80J TV can be connected to compatible Bluetooth audio devices such as speakers or headphones that supports A2DP Bluetooth profile. You may use this link as your guide on how to connect your Bluetooth device to the TV: https://helpguide.sony.net/tv/iusltn1/v1/en-003/04-06_01.html
If you need additional support, please email the below information to [email protected].
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Kris
A:AnswerHi night, thanks for your inquiry. Here's the dimension of the package carton (W X H X D) 48.35 x 30.94 x 5.63 inch (1,228 x 786 x 143 mm)/48.82 x 30.79 x 5.55 inch (1,240 x 782 x 141 mm). I hope this helps. Regards, Erin
A:AnswerHi davideo, Thank you for the inquiry. Unfortunately, the Spectrum App is not available on the Google Play Store. However, you can use the built-in Chromecast feature to cast the content from the Spectrum TV app to their Sony TV. Chromecast. Chromecast lets you cast your favorite videos, games, and apps from your mobile device in full quality to your Chromecast built-in TV. Just one tap of the Cast button on your Android or iOS screen is all you need to supersize the things you love. Cast your content, then continue browsing on your phone or tablet. Please refer to the link here for your guidelines:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x80j/articles/00135368
I hope this helps! Jay
A:AnswerHi Pam, Thank you for the inquiry! You can connect this TV with compatible HDMI Input or composite video input on the DVD player. For more details, please check the link below:
https://www.sony.com/electronics/support/articles/00231531
I hope this helps! Jay
A:AnswerHi Betsy, Thank you for the inquiry! The power consumption in use for the KD-50X80J is 146 W. In standby, Less than 0.5 W with 120 V AC and less than 0.5 W with 240 V AC.
I hope this helps! Jay
A:AnswerHello, Thank you for inquiring about the Bluetooth Capability of this TV. Great News! Yes, you can pair some wireless headphones, speakers, or soundbars to this KD50X80J through a Bluetooth® connection, however, the devices must be compatible. The Bluetooth headphones, speaker and soundbars that support A2DP may work with your TV. Refer to the link below for the compatible model list:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x80j/articles/00159290
I hope this helps! Jay
A:AnswerHi dgsg, thank you so much for your purchase and for reaching out to us with your concern.
We regret to hear you are encountering an auto power on issue with your X80J. Some of these problems can be fixed by following the troubleshooting steps provided on the links below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x80j/articles/00032613
https://helpguide.sony.net/tv/iusltn1/v1/en-003/08-08_02.html?hl=automatically
For the TV timer, please refer to the following link:
https://helpguide.sony.net/tv/iusltn1/v1/en-003/07_14.html?hl=timer
Your TV comes with a 1-year limited manufacturer's warranty. If this does not help, please email us at [email protected] with the following details so we can best assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and thanks for choosing Sony!
Sincerely,
Romeo
Sony Social Support
A:AnswerHi Sunny, Thank you for the inquiry. Yes, you can connect the Blu-ray/DVD player to the TV. For optimum picture quality, we recommend connecting your player to the TV using an HDMI cable. If your Blu-ray/DVD player has an HDMI jack (socket), connect it using an HDMI cable. If your Blu-ray/DVD player has composite jacks (sockets), connect them using a composite video/audio cable. Refer to the link below for more details:
https://helpguide.sony.net/tv/iusltn1/v1/en-003/04-02_01.html
I hope this helps! Jay
A:AnswerHi Buyer, Great News! Yes, the KD50X80J has Apple Airplay. For more details about the specifications and features of the X80J series, please check your TV model at our support website (http://www.sony.com/esupport). I hope this helps! Jay
A:AnswerHi Apkobl, Thank you for the inquiry. The X80J supports version 4.2; HID (mouse/keyboard connectivity)/HOGP (Low Energy device connectivity)/SPP(Serial Port Profile)/A2DP (stereo audio)/AVRCP (AV remote control). You can pair some wireless headphones, speakers, or soundbars to your Google TV™ through a Bluetooth® connection, however, the devices must be compatible. Other Bluetooth headphones and speakers, or soundbars that support A2DP may work with your TV. However, we don't guarantee its operation. For more details, please check the link here: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x80j/articles/00159290
I hope this helps! Jay
