Questions & Answers

Q: QuestionCan I buy a warranty on line from Best Buy?

Asked 9 years ago by Pants.

• A:Answer Yes if u bought the TV from them it will offer it to u at check out or u have a few days from when u buy it in stores to get the warranty too I believe

  Answered 9 years ago by Ialandhopper969

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the width between the stand legs

Asked 9 years ago by Anonymous.

• A:Answer The stands are 58" apart.... But it has places to put them closer if you take the back panel off. I'm not sure of the width on those, probably around 20" to 25".

  Answered 9 years ago by Captchaos

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo I need to purchase a 3D blue ray console or Can I watch 3D by switching on the TV and using the 3D options and 3d glasses?

Asked 9 years ago by Guillermo.

• A:Answer Hi Guillermo, 3D Blu-Ray console is not necessary because this TV already supports 3D. Please check the full specifications of this TV in the link below. https://docs.sony.com/release//specs/XBR55X900C_mksp.pdf Thanks, >Joffrey

  Answered 9 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes anyone have the width measurements of the stand.

Asked 9 years ago by Chris.

• A:Answer The width measurement of the stand is 48.625 inches.

  Answered 9 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionThis TV comes with a flat mount wall mount. I am needing to mount this is an area where a full motion mount is needed. Can I use a full motion mount & what is the mounting pattern? Does using a different mount affect the warranty?

Asked 9 years ago by Gregorama.

• A:Answer Hi Gregorama, You can use a wall mount that is compatible with mounting hole pattern 300 × 300 mm. -Jerome

  Answered 9 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhere can I find a web browser on this tv

Asked 9 years ago by Duy.

• A:Answer you need to go the google play store and install opera or any free browser available

  Answered 9 years ago by ankur

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI am having trouble with playing my DVD on HDMI 4 with (arc) technology, in the input list on the TV there is no listing for the other HDMI locations only #1 and component cables and TV signal, how do I switch the input to HDMI 2 or 3 or 4 ?

Asked 9 years ago by Keith.

• A:Answer Hi Keith, Please try connecting your player to other HDMI inputs available on this TV. There are 4 HDMI ports in this TV. Thanks, >Joffrey

  Answered 9 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow tall is the unit

Asked 9 years ago by Bills.

• A:Answer Hi Bills, Here are the dimensions (approx.): TV only: 48 5/8 x 28 1/8 x 1 9/16(7/32) in (1232 x 712 x 39(5) mm) TV with stand: 48 5/8 x 30 1/2 x 10 1/8 in (1232 x 774 x 257 mm) -Anthony

  Answered 2 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow many pairs of glasses come with the 3d tvs and if sold separately, what is the range in prices for models

Asked 9 years ago by Rae.

• A:Answer I was told by the Sony rep at Best Buy that you could keep the 3D glasses from a movie theater and they would work on this tv.

  Answered 9 years ago by Loggs

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionHow wide are the Sony 55" tv's?Dimensions shown on website are height, depth, and weight. The width is important for checking fit in a given space. Thanks.

Asked 9 years ago by Anonymous.

• A:Answer Please check the link below for further assistance. https://docs.sony.com/release//specs/XBR55X900C_mksp.pdf Thanks, >Joffrey

  Answered 9 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionThe standIs it adjustable I have 40 inch tv stand please let me know

Asked 9 years ago by Cindy.

• A:Answer No, the stand for the TV is not adjustable.

  Answered 9 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat type of video file will the TV play?I saved an mp4 on a flash drive to play a video slide show on my TV and it says unsupported video format. What format should it be?

Asked 9 years ago by Anonymous.

• A:Answer Hi! Please refer to the link below to know more about playable file types/formats of this specific unit. Thanks! ^Ron http://helpguide.sony.net/tv/cusltn1/v1/en-003/contents/TP_codeclist_other.html?search=file%20format#section04

  Answered 9 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen will this be available to order?

Asked 10 years ago by WannaBuy This TV.

Q: QuestionHi, Is light bleeding in SONY XBR55X900C is a manufacturing defect or it can come with time? I bought XBR55X900C yesterday & there is no light bleeding as of now. I am loving the model but afraid whether light bleed can come with time or not?

Asked 9 years ago by Nick.

• A:Answer Hi Nick, please reach us at [email protected] if you need further assistance with your TV. Please also include your contact and product information. Thanks! ^Ron

  Answered 9 years ago by SonyListens

  
  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionIs light bleed covered in the one year warranty?

Asked 9 years ago by Anonymous.

• A:Answer Hi there, This condition is normal and not a malfunction of the TV. You may need to adjust some settings if the TV appears to have bright spots when there is no input or when viewing very dark scenes. For more information, please visit this link: https://us.en.kb.sony.com/app/answers/detail/a_id/41819/p/61659%2C62766%2C92860%2C93945/c/65%2C66/kw/bright%20spots -Jerome

  Answered 9 years ago by SonyListens

  
  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionHow do you access the 3d feature?

Asked 9 years ago by Anonymous.

• A:Answer Hello, thank you for your message. For information in how to setup 3D, check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/52721. Further assistance can be found in the link below: http://helpguide.sony.net/tv/cusltn1/v1/en-003/contents/TP0000773217.html. -Oscar.

  Answered 9 years ago by SonyListens

  
  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionI am from India. How can I buy a tv in bestbuy

Asked 9 years ago by Winningboss.

• A:Answer over the internet or at Best Buy

  Answered 9 years ago by faye

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow/where do I find out the date it was manufactured outside of the box without opening it to look behind the tv?

Asked 9 years ago by RetiredTechnician.

• A:Answer I couldn't even locate the manufacturing date on the actual TV itself. You wold have to locate the serial number and then check on Google.

  Answered 9 years ago by DennyC

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionHow is the light bleed on this tv now??

Asked 9 years ago by Ted.

• A:Answer Have mine for 3 weeks. No issues.

  Answered 9 years ago by Lqhybrid25

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (4)