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This may sound dumb but you can try connecting a paper clip from positive to positive and negative to negative and then hold the power button for 10 seconds this clears the memory chip on the remote control if there's an issue with that Otherwise it's a circuitry problem
Sorry, there was a problem. Please try again later.vincent I am not finding the remotes on the link you sent.
Sorry, there was a problem. Please try again later.Hi toni, Before buying a replacement remote control, we suggest following the steps here to isolate this issue: https://us.en.kb.sony.com/app/answers/detail/a_id/38404. If the issue is still unresolved, then visit this link to know where you can purchase a remote control replacement: https://esupport.sony.com/US/p/model-accessories.pl. -Vincent
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