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Hi Marlene, Thanks for inquiring about the TV. To display closed captions/subtitles on the TV screen, press the MENU button to access the Control Menu, then select the CC/Subtitle option. Content for which Closed Captions are available is as follows: • TV broadcasts: Closed Captions may not be available for some TV broadcasts. • Cable or satellite box: If you're using a cable or satellite set-top box connected to your TV with an HDMI® or component cable, you must enable closed captioning (CC) from the cable or satellite box menu, not on your TV. Refer to your set-top box manufacturer for instructions. • Streaming services: If you're watching a streaming service, like Netflix, Hulu, YouTube, or another service, you may need to turn on captioning within the service itself. Refer to the service you're watching for instructions. For more information, please refer to the this helpful link: https://www.sony.com/electronics/support/articles/00260887 Regards, Jess
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