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Hi there, To unfreeze a Sony Bravia 3 TV, first try a soft reset by pointing your remote at the TV and holding its POWER button for about 5 seconds until the TV restarts. If that doesn't work, perform a power cycle: unplug the TV from the wall for at least 2 minutes, then plug it back in and turn it on. For more stubborn freezes where the remote is unresponsive, you can unplug the TV, then press and hold the physical Power button on the TV itself for 10-30 seconds while plugging it back in, releasing the button once the Sony logo or a white LED appears, which should force factory reset. Hope that helps. Thanks for considering Sony products. -Eliab
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