“How to connect a Sony Bravia 5 to an older Samsung soundbar HW-J550, to control with the TV remote. Tried HDMI-3(ARC) & digital out, did remote setup, & can't control on/off on the soundbar. Ideas?”
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Thank you for sharing your question, RichardM! We are glad you are setting up your new BRAVIA 5 with your soundbar. Getting different brands to sync can sometimes be tricky, but we want to help you get that one-remote convenience. Since the HW-J550 is an older model, the issue is likely with the HDMI-CEC handshake. First, please ensure BRAVIA Sync is active on your TV by going to Settings, then Channels and Inputs, then External Inputs, and finally BRAVIA Sync settings to turn BRAVIA Sync control ON. Next, on your Samsung soundbar, ensure CEC is also enabled. We recommend using a High-Speed HDMI cable connected to the HDMI 3 (ARC) port on the TV and the HDMI OUT (TV-ARC) port on the soundbar. If these steps do not resolve the issue, please contact our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv so we can assist you further. Thank you for choosing Sony. Best regards, Gus, Sony Social Media Team
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