1-1 of 1 Answer
Hi yata, Thank you for choosing and purchasing our BRAVIA XR A80J OLED TV. We are sorry to hear that you're having an issue with the Netflix app. This is definitely not the viewing experience we want you to have. May we know what error message you're getting? In the meantime, please refer to the link below to troubleshoot the issue. https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-55a80j/articles/00230344 May we also contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the A80J We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! Sincerely, Erin
Sorry, there was a problem. Please try again later.
