1-5 of 5 Answers
Big E, you are right. Sony, get your act together. I measured the pin on the ziptie, and it will snap securely into a 3/16” dia hole ( .1875”) The hole on the back of the TV is .2055” dia (#5 drill size) Too big for ziptie pin to securely snap in, so it just falls out.
Sorry, there was a problem. Please try again later.You are right Big E. The ziptie pin is too small, and will not lock into the oversized hole. I contacted Sony…. Sony Customer Support, Live Chat, and Sony Community were no help at all. Frustrating, isn’t it?
Sorry, there was a problem. Please try again later.Same with me and Sony is of no help with correcting the zip tie issue. Now I am going to take this TV back and purchase elsewhere and not a Sony. Why you would engineer a TV this way with a zip tie that doesn’t work is ridiculous.
Sorry, there was a problem. Please try again later.I just bought the 65 in. Sony Bravia XR A80J and the power cord zip tie plug does snap into the hole on the TV. It seems to be too small in diameter even when compressed into the hole on the TV. I am going to see if SONY support offers different size zip ties per model, and this is a mistake, or poor QA/QC from the factory.
Sorry, there was a problem. Please try again later.Hi BigE, Thank you for sharing your feedback with your A80J. We take into consideration all feedback to improve the performance and quality of our products. For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony TV by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help. You may contact our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US. Regards, Sam
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