“I have the a80j 65in and am wanting to connect to the atsc 3.0 next gen tv since it’s available in my area (Portland or) but it’s not receiving 4K. I have contacted Sony but didn’t get a clear answer. What’s going on?”
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Hi Joelm, Thank you for choosing and purchasing our BRAVIA XR A80J OLED TV. NextGen TV™ (ATSC 3.0) is the latest version of over-the-air antenna TV and brings several improvements over the previous ATSC 1.0 standard including better reception, up to 4K Ultra HDTV video with movie theater-quality sound, more channels, mobile viewing on the go, on-demand internet content, and more. Antenna and internet connections give you access to the full range of capabilities of the new system. While you can receive NextGen TV without being connected to the internet, if you're connected to the internet, NextGen TV will deliver an even better experience that will be enhanced over time. Note: Some features may not be available at release and will come with future rollouts as broadcasters extend their aerial coverage and add new features. The content resolution, whether it is 4K or other, is determined by the broadcaster and not by the receiving device or the TV. While ATSC 3.0 signals are capable of being transmitted in 4K resolution, picture resolution is a broadcaster choice. Currently, in this rollout phase of NEXTGEN TV, broadcasters are commonly transmitting their ATSC 3.0 signals in HD with wider color gamuts. Until the 4K source is available, our TVs have good upscaling to 4K resolution. Should you need further assistance, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the A80J I hope this helps. Sincerely, Erin
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