“I recently bought the Sony A80J and am having issues with watching shows on cable. The picture comes through very blurry compared to anything I watch from a streaming service. I tried the various preset visual options and it didn’t correct it. Suggestion?”
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Run everything thru an Appletv. I had the same problem and this fixed it immediately.
Sorry, there was a problem. Please try again later.Hi Matt, Thank you for choosing and purchasing our BRAVIA XR A80J. We're sorry to hear that the picture when watching shows on cable are blurry. This is definitely not the viewing experience we'd like you to have. We'd love to help you troubleshoot your problem and turn your experience around. You may experience a lower quality picture than specified for your TV for several reasons. To experience the highest quality picture on your TV, the video source should be the same quality (HD, 4K, etc.) as specified for your TV. Check the Poor quality picture conditions for additional information. Ref: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-55a80j/articles/00026355 In addition, you may adjust the picture settings on your TV. Picture settings allow a wide array of changes to color, contrast, motion settings, and brightness that can improve the viewed content on your TV. Settings are adjustable for the types of content viewed, such as streaming video, DVD/Blu-ray Disc™, USB drive, and composite or component video content. To adjust your picture settings, access the TV settings menu using the supplied remote control by pressing the (Quick Settings) button, then selecting Display & Sound → Picture, and then selecting the desired option. https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-55a80j/articles/00263533 Hope this helps. Should you need further assistance, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the A80J We are sorry for the inconvenience and hope to speak to you to resolve this matter. Sincerely, Erin
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