“My Sony A95l 55 inch built in mic doesn’t work I switched it on but it not registering in Google tv I can’t use the hand free option. I try the trouble shooting articles but it still hasn’t fix. Is a software issue?”
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Hi Tvjoy, Thank you so much for bringing this to our attention and we apologize for the built-in mic issue that you experienced with your Sony A95L. We will forward this to the proper team for investigation. Rest assured we are on the case and the engineering team will get to the bottom of this. Should you need further assistance, please contact us. Unfortunately, due to the current Bestbuy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on [Product Type] and from there you'll see different ways to reach us. Regards, Sam
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