Questions & Answers

Q: QuestionWhat version of HDMI is this Sony TV compatible with?

• A:Answer This Sony TV supports HDMI 2.1 and its features, including 4K/120, VRR, and ALLM, for an enhanced gaming experience.

Q: QuestionDoes this Sony TV come with any pre-installed streaming services?

• A:Answer Yes, this Sony TV comes with Google TV which gives you access to many streaming services, including Netflix, Prime Video, Disney+, YouTube, the Apple TV app, HBO Max, Peacock, and many more.

Q: QuestionHow does Acoustic Surface Audio+ enhance the audio experience on this TV?

• A:Answer Acoustic Surface Audio+ utilizes actuators behind the TV to create sound vibrations from the entire screen, resulting in a more immersive and realistic audio experience with enhanced soundstage and clearer dialogue.

Q: QuestionWhat is included with this Sony TV?

• A:Answer This Sony TV includes an AC power cable.

Q: QuestionCan I control this TV with my voice?

• A:Answer Yes, this Sony TV has Google TV built-in, allowing you to control it with your voice using the "Hey Google" command.

Q: QuestionWhat’s the difference from this model to the XR55A80L?

Asked 1 year ago by Rimrockcomputer2020.

• A:Answer Hi Steve, Thank you for your inquiry! The main difference between the two models is the backlighting. The A80L uses the same OLED backlighting technology throughout the entire line up while the A95L uses Quantum Dot OLED technology making the A95L the premium QD-OLED on the market. In regards to the difference in picture quality, the A95L produces the brightest OLED picture that Sony manufactures but the dark images would be very similar to the A80L. With A80L TV, exceptional OLED picture and rich sound in perfect harmony, powered by the intelligent Cognitive Processor XR™. Billions of accurate colors and pure black make everything you watch and play come to life with natural hues and shades. Acoustic Surface Audio+™ turns the entire screen into a multi-channel speaker that follows the action on screen for a truly immersive viewing experience. And with the A95L, watching TV from the sides is truly satisfying. Our QD-OLED panel on the A95L keeps luminance constant for consistent colors across all viewing angles. Our brightest and widest range of colors and hues, all beautifully displayed on a QD-OLED screen powered by the intelligent Cognitive Processor XR. Hear true immersive cinematic audio with sound produced from the entire screen delivering an elevated sound stage and clear dialogue. Focus on the big picture with our minimalist design that fuses screen and bezel into a single slate. Hope this helps! Regards, Sam

  Answered 1 year ago by SonyListens

  
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Q: QuestionHow far apart are leg options on 55inch SONY A95L? ( For resting on a cabinet)

Asked 1 year ago by Bill.

• A:Answer Hi Bill, Thank you for your question! The distance between the TV stand/legs of the XR55A95L is approximately 48”1/4 inch (1223 mm) for both standard and soundbar position. Hope this helps! Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Regards, Sam

  Answered 1 year ago by SonyListens

  
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Q: QuestionDoes this TV come in 2024 models

Asked 1 year ago by Anonymous.

• A:Answer Hi there, Thank you for your inquiry! The A95L was released late in 2023 which utilized all the new tech from our 2024 lineup. With that in mind there was no new hardware or software that would have a need for a replacement of the A95L. The A95L is our 2024 flagship OLED TV. Hope this helps! Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Regards, Sam

  Answered 1 year ago by SonyListens

  
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Q: QuestionHow do you do a search function on this TV

Asked 1 year ago by Size.

• A:Answer You can hold the google assist button on the remote and say "ok google" and then what you want to search. There is also a hands free option where you say ok google and the tv picks it up. Make sure the switch is turned on behind the tv and complete the setting in settings on the tv.

  Answered 1 year ago by MoiseMVerified Purchase

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Q: QuestionIn what country are Sony TV's made?

Asked 1 year ago by TVTunes.

• A:Answer Hi TVTunes, Thank you for the question! TV's for the North American Market are assembled in Mexico. Hope this helps! Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Regards, Sam

  Answered 1 year ago by SonyListens

  
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Q: QuestionDoes the A95L OLED have burn in problems? Also what streaming apps does it come with and can I get FOX News Channel and Discovery Plus?

Asked 1 year ago by Nathan.

• A:Answer Hi Nathan, Thank you for your interest in the Sony A95L! The Sony A95L OLED TV, like other OLED TVs, can experience image retention or burn-in if static images are displayed for long periods or repeatedly. This is a characteristic of the materials used in OLED screens. To mitigate this, the TV is equipped with functions like Panel Refresh and Panel Calibration, which help maintain screen uniformity. Regarding streaming apps, the A95L comes with Google TV, which supports a wide range of streaming apps. You can install popular apps like YouTube, Netflix, and many others from the Google Play Store. And yes, Fox News Channel and Discovery Plus can also be downloaded from the Google Play Store on this TV. Hope this helps! Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Regards, Sam

  Answered 1 year ago by SonyListens

  
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Q: QuestionWhat is the difference between this model and the XR-55A95K?

Asked 1 year ago by Clay.

• A:Answer Not much. The L version is brighter due to the next generation qd oled panel but both have a great picture. Once you get to use the tv it is very easy to move around with the installed software. Both models have many applications that can be downloaded. Once the application is loaded it is accessible on your Home Screen. myself prefer the L version due to its brightness but whatever you select I do not think you will be disappointed.

  Answered 1 year ago by JimDVerified Purchase

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Q: QuestionWhat are the dimension of the box it comes in? For the 55"

Asked 2 years ago by TVBoxQuestion.

• A:Answer 53 and 1/4” by 32 and 1/2”!

  Answered 2 years ago by GooseVerified Purchase

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Q: QuestionA follow up to my previous question. Can I attach a hearing aid transmitter to the optical digital out port on the A95L and also use HDMI eARC port to attach a soundbar? Would this cause any deterioration in the audio signal to the soundbar? Thanks.

Asked 3 weeks ago by Rmrobi.

• A:Answer Hi there, Yes, you can simultaneously attach a hearing aid transmitter to the optical digital out port on the Sony A95L and use the HDMI eARC port to connect a soundbar. Thanks for choosing Sony. Best regards, Eliab

  Answered 3 weeks ago by SonyListens

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Q: QuestionI want to attach a hearing aid transmitter to the optical digital audio output and also use the tv speakers at the same time. Is this possible? In other words, can I enable the optical digital audio output and the tv speakers simultaneously?

Asked 1 month ago by Anonymous.

• A:Answer Hello there, Thank you for choosing Sony! We appreciate your question and are happy to assist you. Yes, on the XR-55A95L, you can use both the optical digital audio output and the TV speakers simultaneously. To do this, connect your hearing aid transmitter to the optical port. Then, navigate to Settings → Sound → Audio Output, and ensure that "TV Speakers" is selected. Next, set the Digital Audio Out format to PCM to provide a compatible signal for your transmitter. Additionally, if your hearing aids support Bluetooth, you can connect them directly to the TV via Bluetooth as well. This setup allows your optical transmitter to function alongside the TV speakers and Bluetooth hearing aids, enabling audio through all devices at the same time. For a step-by-step visual guide on enabling this feature, please check out this video: https://youtu.be/0rTXZVbt7Qg?si=Lv5iIoZ44Zj_PJTu Best regards, -Fred

  Answered 1 month ago by SonyListens

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Q: QuestionDoes this tv allow Play TV sound on both TV speakers and Bluetooth simultaneously?

Asked 1 month ago by Tisa.

• A:Answer Hi Tisa, Thanks for reaching out! We can certainly assist you with that. Yes, the Sony XR-55A95L does allow you to play sound from both the built-in TV speakers and a connected Bluetooth audio device (like headphones or a speaker) at the same time. Just head into the Quick Settings menu on the remote, go to Audio output, and you'll find the option to set the speakers to both the TV Speakers and your Bluetooth device. If you’d like to learn more about this, feel free to check out the following link, we put together extra details there that might be helpful: https://www.sony.com/electronics/support/articles/00049501 We really appreciate you thinking of Sony for your purchase! Best regards, Estefany

  Answered 1 month ago by SonyListens

  
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Q: QuestionMatt finish lens reduces glare for ambient lighting but can reduce the contrast so much the picture suffers when the television is on (ie. Samsung Frame) Will this television with its QLED engine be able to overcome the glossy finish?

Asked 8 months ago by silidave.

• A:Answer Hi silidave, The QLED engine enhances picture quality, including brightness, color accuracy, and contrast, which can alleviate some of the drawbacks of a glossy screen finish, such as reflections. I hope this helps. Regards, Carl

  Answered 8 months ago by SonyListens

  
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Q: QuestionDoes this TV come with a handheld physical remote? The description of what is included does not seem to mentions one, only voice.

Asked 1 year ago by Robert.

• A:Answer Hi Robert, Thank you for your question! Yes, you can be assured that a physical remote is included with the Sony A95L TV. Hope this helps! Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Regards, Sam

  Answered 1 year ago by SonyListens

  
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Q: QuestionI am 10 feet away from my TV. 55 or 65? The AL 95 in 65 is out of my budget whereas the 55 isn’t. I can afford the Bravia 8 in 65 though. Is there a significant improvement in picture quality between these two models? Thanks.

Asked 1 year ago by Bob.

• A:Answer Hi Bob, Thank you for the question. From 10 feet away either size would work well. If you plan on viewing from other areas, it will benefit you to get 65". The A95L is brighter than the BRAVIA 8 so if watching it in a bright environment the A95L would perform better. Both TVs utilize the XR processor so upscaling and motion would be very similar. Hope this helps in your decision process. Thank you for considering Sony! Best regards, Romeo

  Answered 1 year ago by SonyListens

  
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