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Hi GenieBoy, thanks for choosing and purchasing our product. Please make sure your TV has the latest software installed. You can follow this link for more details: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-55x90l/downloads If issue persists, factory reset to TV by following this link: https://www.sony.com/electronics/support/articles/00159487?utm_source If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
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