“The picture is too dark for me. Is there a setting to brighten it. The TV is in a bright family room. Thanks”
Answer This Question
1-1 of 1 Answer
Hello Nancy, Thank you for considering Sony products. We appreciate you reaching out about the picture brightness issue on your K55XR8B TV. We apologize for any inconvenience this may have caused, especially given your bright family room environment. To improve the picture brightness, please try the following steps: 1. Adjust Picture Mode: Press the Quick Settings button on your remote. Navigate to Picture Mode and select either Standard or Vivid to enhance brightness. 2. Increase Backlight Level: Press the Quick Settings button. Go to Picture Settings > Backlight. Increase the backlight level to brighten the screen. 3. Check for Light Sensor Obstructions: Locate the ambient light sensor near the center bottom of your TV screen. Ensure it’s not blocked by any objects such as a soundbar or TV stand. For more detailed instructions, please visit: https://helpguide.sony.net/tv/musltn1/v1/en-003/contents/TP1001675534.html?search=Backlight We want to ensure this issue is resolved for you quickly. If the problem persists, the best next step is to contact our dedicated support team for advanced troubleshooting. You can find all contact options and resources here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Best regards, -Fred
Sorry, there was a problem. Please try again later.