“When I turn on my new ps5 is telling me I cannot change the hdr to on, unless I switch to 1080p. It says “…hdmi device doesnt support 2160p/hdr”…am I missing something? I thought this tv was hdr ready”
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Hi L1mk, Thank you for the inquiry! We do apologize for the inconvenience. We recommend using a Premium High Speed HDMI Cable that supports 18 Gbps. Also, set [HDMI signal format] to [Enhanced format] by selecting [Settings] — [Channels & Inputs] — [External inputs] — [HDMI signal format] — the HDMI terminal you want to set. Check whether the connected device has the latest settings or firmware. Upgrade all your entertainment. With a native 120Hz refresh rate and 4K HDR resolution, your favorite shows, movies, sports, and games look smoother and clearer than ever. And with the advanced 4K HDR Processor X1 powering realistic contrast, vivid color, and accurate picture quality, you’ll feel like you’re right there in the action. Regards, David
Sorry, there was a problem. Please try again later.On the supplied remote, press the HOME button. Select Settings or the Gear icon. Select External inputs in the TV category. Select HDMI signal format and set to Enhanced format.
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