“I used to get my subtitles in English (on Viki) but now get them in English AND Chinese. Selecting English on Viki doesn't remove Chinese. I think I go into the tv's Settings to change this. But how do I find Settings on my Sony Bravia or remote?”
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Hi Riesling, thank you for choosing and purchasing our Sony X800H Ultra HD Smart TV. We're sorry to hear that you have an issue with your SONY unit. Whether a given app supports the Closed Caption feature depends on the app. Some apps enable subtitles by using their own setting menu instead of pressing the CC (Subtitle) button on the TV remote control. You can also change the language, text size, and color of the text in this caption menu. Just simply go to Settings/Device Preferences > Accessibility > Captions > Streaming & other content > Display. If you require any additional support in regards to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
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