“I recently bought a Sony - 55" Class X800H Series LED 4K UHD TV Smart Android TV and the sound will cut out at least once a day. I have to turn the TV off and back on to get it to work again. How do I fix this?”
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Hi Cate, thank you for purchasing our product. We're sorry to hear that you have an issue with your SONY unit. Please make sure the software of the unit is up to date. Try testing the TV using another source like a VCR, DVD player, or Blu-ray Disc player to isolate the issue. If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
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