“I followed the setup procedures to use my Sony remote for controlling my cable box (motorola dcx3510-m) but the remote still doesn't work with the cable box. Is there something else I can try to get them to sync up properly?”
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Hi RickR, thank you for purchasing our product. We're sorry to hear that you have an issue with your SONY unit. Please make sure that you follow this link to better fix the issue: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x800h/articles/00231346 If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: Thank you for choosing SONY. ~Earl
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