My tv takes about five minutes before the picture comes on. I turn on, hear sound, but screen is black. Sometimes the picture never comes on after ten or more minutes null

Question

TVmount · Accepted Answer

Sounds like disconnect between your csble/satellite provider and your tv. I suggest that you double check your signal source from your signal receiver and your tv. I bgg have had similar problems along the same lines. Hope this helps.

Answered by TVmount 5 years ago

Verified Purchase

Ajay · Answer

You may have too many apps trying to load at the same time. 
To fix this issue you may want to reduce the number of apps or the other way is to go to power management and change setting to ECO to make the Android app not load when you turn the TV on...hope this helps.

Answer

I tried both solutions. Still not working

SonyListens · Answer

Hi Russm, we're sorry to hear that you have an issue with your SONY unit You may try doing a power reset to isolate the issue by following this link:

https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x800h/articles/00114591

If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

~Earl

“My tv takes about five minutes before the picture comes on. I turn on, hear sound, but screen is black. Sometimes the picture never comes on after ten or more minutes”

1-4 of 4 Answers