“Does the TV have an automatic power shut off? And if it does why will it not power up after it power downs that way?”
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Hi Bennett, Thank you for your inquiry. We regret to hear that the TV is shutting itself off. Yes, the TV has an auto shut-off settings. You may follow the steps below to resolve the issue: Make sure that the software is updated The screen may have been turned off due to [Sleep timer] settings. Check the [Duration] setting of [Timer]. Check if [Idle TV standby] in [Power] is activated. The screen may have been turned off due to [Screen saver] settings. Check if [Auto shut-off] in [Power] is activated. If the issue was not resolved, may we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the X900H: We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter. Thank you for letting us help assist you. Sincerely, Kris
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