Questions & Answers

Q: QuestionDoes the tv has inbuilt chromcast ? Where I can cast movies from my phone to the tv

Asked 8 years ago by Ola.

• A:Answer Hi Ola, this TV doesn't have Chromecast feature. However, this TV supports Screen mirroring(Miracast) that you can also use to cast movies from your phone. For more information about this feature, please visit the link below. I hope it helps. Regards, ^Ron https://us.en.kb.sony.com/app/answers/detail/a_id/43371/p/

  Answered 8 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you stream Amazon on this model? My current Sony model has a menu where I can access other internet apps, is that available on this model?

Asked 8 years ago by Mogoole.

• A:Answer Yes,it comes with the Amazon app.You just need to signup.Our only problem is the Netflix app seems to want to buffer on the TV while it works fine on our tablet ,laptop,and desktop.

  Answered 8 years ago by spectumavVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this Tv a multisystem one? Thanks

Asked 8 years ago by T.

• A:Answer Hi there! If you are referring to the color system the TV supports, it is only compatible with NTSC color system. Here is the link to its specification: https://docs.sony.com/release//SPECS/KD60X690E_mksp.pdf -Jerome

  Answered 8 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this tv be wall mounted and is there a mounting bracket that is made specifically for this tv?

Asked 8 years ago by IDK.

• A:Answer Yes, the TV can be wall mounted.

  Answered 8 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan i pick this tv at brenwood store I'm closer them vallejo bestbuy?

Asked 8 years ago by Ed.

Q: QuestionWhat is the tv weight? Recommend adding to any tv's details not providing weight.

Asked 8 years ago by Brian.

• A:Answer Hi Brian, Here is the weight of this television: TV only: 41.9 lbs (19.0 kg) TV with stand: 44.5 lbs (20.2 kg). You can check the specification from this link for more details.https://docs.sony.com/release//SPECS/KD60X690E_mksp.pdf Regards, -Jay

  Answered 8 years ago by SonyListens

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionHow many HDMI ports does this set have?

Asked 8 years ago by Joey.

• A:Answer Hi Joey, this TV has a total of 3 HDMI ports. You may refer to this link for its specifications: https://docs.sony.com/release//SPECS/KD60X690E_mksp.pdf Thanks, -Mark

  Answered 8 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do I connect to the internet browser?

Asked 8 years ago by Beezy.

• A:Answer Hi Beezy, the browser of this TV can be accessed from its app list, or can be downloaded from the Opera TV Store application. You may refer to this link for more information about the TV: https://docs.sony.com/release//SPECS/KD60X690E_mksp.pdf Thanks, -Mark

  Answered 8 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow many devices can I connect to this tv?

Asked 8 years ago by Skip.

• A:Answer Hi Skip, Multiple devices can be connected to the TV. Kindly refer to page 34 of the link below for more information about the available ports of the TV: https://docs.sony.com/release//Manual_4696721011.pdf ~Ralph

  Answered 8 years ago by SonyListens

  
  Helpful (1)Unhelpful (1)ReportAnswer this question

Q: QuestionThe motion flow rate is missing . Is that intentional?

Asked 8 years ago by Ajmas.

Q: QuestionIs this the 2017 model that is on sale?

Asked 8 years ago by Earle.

Q: QuestionDoes the 690 series TV have Bluetooth.

Asked 8 years ago by Rudy.

• A:Answer Hello, Rudy, This TV does not have Bluetooth. For more information about this TV, you may check the link below: https://docs.sony.com/release//SPECS/KD60X690E_mksp.pdf. Regards, _Bob

  Answered 8 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionQuestion can you pay monthly for this TV?

Asked 8 years ago by Toasty.

• A:Answer Hi Toasty, Please contact BestBuy for further assistance. Thanks, >Joffrey

  Answered 8 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this VA or IPS?

Asked 8 years ago by Bob.

Q: QuestionIs this an IPS or VA panel?

Asked 8 years ago by Shane.

• A:Answer VA... https://www.displayspecifications.com/en/comparison/573531871

  Answered 8 years ago by JasonL

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this an Android TV like previous Sony models. Is it capable of 240 refresh with motionflow, or is the native 60Hz the best it can do?

Asked 8 years ago by Benjamin.

• A:Answer Hi Benjamin, the Panel Refresh Rate of this TV is 60Hz only. Thanks! ^Ron

  Answered 8 years ago by SonyListens

  
  Helpful (1)Unhelpful (1)ReportAnswer this question

Q: QuestionOn the 60" tv..how long is the tvl? AND WHAT IS THE DIAGONAL DIMENSION.. wanting to put a 60" over the fireplace mantel if it will fit

Asked 7 years ago by Anonymous.

• A:Answer Hello there, here are the approximated dimensions of the TV, it's 1,357 × 787 × 86 mm and approximately 60 inches diagonally. For reference, please visit the link below: https://www.sony.com/electronics/support/res/manuals/4696/46967210M.pdf, see page 47. Regards, _Bob

  Answered 7 years ago by SonyListens

  
  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionI bought this tv 6 months ago and this morning when I turned it on it has a thin red line running vertically on the right side of the screen what could be wrong with it

Asked 7 years ago by Timothy.

• A:Answer Hi Timothy, We're sorry to hear about what happened. Kindly check on this link for troubleshooting steps to help isolate the issue: https://www.sony.com/electronics/support/articles/00032635 ~Ralph

  Answered 7 years ago by SonyListens

  
  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionWere we suppose to get a table top stand for the 60 in TV?

Asked 7 years ago by Chris.

• A:Answer Hi Chris, Yes. This TV comes with a table top stand: https://docs.sony.com/release//SPECS/KD60X690E_mksp.pdf Regards, Vincent

  Answered 7 years ago by SonyListens

  
  Helpful (0)Unhelpful (1)ReportAnswer this question