“Digital Audio Out Capability I just purchased my new Sony 65" 900. In order to listen to surround sound for Netflix, etc., I have a digital optical cable connected between the tv and my surround sound system. However, the surround sound system is only playing 2 channel stereo vs. 5-channel surround. I've tried different shows and also used different services like Amazon Video and Hulu. Any suggestions?”
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You need to make sure your HDMI cable has ethernet or sound through it. If you're looking for a good optical go to Best Buy and get Audioquest cable. I would also suggest the same brand for HDMI, they have several different qualities of cables.
Sorry, there was a problem. Please try again later.Make sure the TV is set to have the 5 channel output (settings), but I found the same problem with mine and it was the setting for my surround sound system (not the TV). Took me a while to find the right settings but I got it to work.
Sorry, there was a problem. Please try again later.I no longer have this unit (see my review) or I'd leave step-by-step instructions. There's 99% of the time, inside settings, under the "audio" area to change the D*lbyDigital output from/to PCM or Bit-Stream. It's THAT setting that is causing your not seeing DD coming through your A/V unit. Change it to the "other" setting it's currently at, and you'll see it'll do what you need it to do for 5.1-DD output/decoding. (If I'm not mistaken, it needs to be PCM versus bit-stream. - But your AV unit may prefer it the other way around. - You didn't mention what type of A/V unit you have.) Hope that helps.
Sorry, there was a problem. Please try again later.This is likely a setting on your Surround Sound Receiver however, check the Audio settings on your Sony as well and make sure the output is set accordingly.
Sorry, there was a problem. Please try again later.Hi Dschles, Please check this link to troubleshoot the issue: https://us.en.kb.sony.com/app/answers/detail/a_id/58776 I hope this helps. -Anthony
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