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Most likely its your cable box. The quality setting is automatically set by the incoming signal. Cable boxes default to 480p, you have to go and manually set their output to 1080p or 1080i.
Sorry, there was a problem. Please try again later.Hi Bea, Please check the picture settings of this TV in the link below. https://docs.sony.com/release//Help_C042100181.pdf Thanks, >Joffrey
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