Customers regard the picture quality, ease of use, and color as excellent features of this 65" 4K Ultra HD TV. Many appreciate the ease of setup and the abundance of features, along with the sleek design and effective upscaling capabilities. However, some users have expressed concerns about the remote control and occasional software issues. The motion blur performance is a point of contention, with some users reporting no issues while others find it problematic.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,437 reviews
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV was easy to hook up and mount on the wall. The picture is awesome, crystal clear and sounds great but I also got the sound bar. The thin profile looks great on the wall. I have one of the best setups I've seen. Very happy.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Best smart tv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my tv it’s so big very realistic simple use
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Enhanced TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
OLD TV-Mitsubishi 92-Inch 3D DLP Home Cinema HDTV
New TV- XBR-65X850D 65-inch 4K with HDR
Alright let me start off by saying it was hard downgrading in size going from a 92" to a 65" , but once I powered the Sony TV on I new I made a good decision with purchasing this TV. Android TV was smooth and plenty of apps to chose from you can link your Google and Sony accounts. Also once I actually watch Suicide Squad in 4K-Blu- Ray WOW what a difference in picture quality compared to my old TV. Another note is the up-scaling is much better on the SONY compared to other brands that I have used and seen. Considering most of your content is still in 1080p. 1080p upscaling to 4K, Sony is still the KING in that area.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great tv.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Was looking at another brand and then I saw this was on sale. It was more money then the other tv I was looking at but well worth it. The black level was better and the colors were more realistic. At this price point I don't think there is a better tv. Like most tvs these days the sound is not great but it's better then I thought. I did purchase a Sony HTCT790 sound bar with wireless subwoofer to go with it and that made everything sound better. This tv is a great buy and comes with many smart features and apps. Even allows operation of Directv without a set top box. (Have to call difecrv to activate it) if you are already a Directv customer. Over all it's has great picture quality lots of smart features and the price was on point with what you are getting. That's saying a lot cause in the past I have stayed away from sony because I thought their prices were too high. No so in this case. If you are looking for a 65" tv that won't break the bank, this is the one to get.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony is still the best
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My brand loyalty still hasn't steered me wrong. This upgrade from my Sony 55" was totally worth it. After reading online reviews that always seem to rave on about Samsung, I had my doubts. But after getting it step up at home, this TV is awesome. The picture is so clear, the adjustments are infinite and the Android TV makes content streaming seamless. Sound is clear and lifelike. The HDR provides a beautiful picture and contrast. So glad the Best Buy sales rep clearly explained the differences from the competitors and the 750 model, in elementary terms I could understand. Bottomline, I love this Sony TV!
Check out the photo of my dog, fooled by the clear picture and crisp sound of an old video of her playing with her toy.
This TV is the real deal.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Amazing picture quality
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Sony's XBR850D makes a great centerpiece for any living room. The picture quality has been amazing! Setup was very simple and straightforward. My family and I are very satisfied with our purchase.
I would recommend this to a friend
Rated 5 out of 5 stars
The TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So after hours and hours of looking for the right TV I finally decided on this TV as it was suggested by other customers that seemed to know more about the product then the sales guys.
I live this tv thus far and it still amazes me everyday as I figure out new features on it.
I strongly recommend this tv to everyone it has a hefty price but well worth.
My dog loves it too!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Rangerpanties, Good to know that you are happy with your purchase! Thank you for choosing Sony! >Joffrey
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great sales person and greater product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This has got to be the finest TV I have ever owned. I read many reviews before making my decision on which TV and size. After talking with the sales person on 2 different trips and him showing me all the particulars of the TV I decided on the 65 inch SONY. After having it installed and tuned boy did I make a excellent choice. I am overly pleased with my purchase. Thanks Best Buy
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 2 out of 5 stars
Open Box Sale ( Returned it after 3 days)
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was at the Greece NY Location and saw an offer I could not refuse. It was a Sony 65' 4k Ultra Hd Tv With High Dynamic Range on sale for $1,600 as an Open Box offer. The floor models looked great and the pictures were amazing. I did my research and after a few searches I see that this TV is a good deal. I purchase it and bring it home.... Soon to find out that the top left side of the screen is bleeding color ( the blacks don't look deep black) and the colors aren't vivid ( fuzzy and not clear).
Overall the size of the screen is amazing, remote functions are easy to understand and set up was a breeze. Only thing that gave me some trouble was the fact you needed tools to setup the base of the TV unlike my new purchase of the Samsung Premium Flat 4K SUHD Picture with Quantum Dot, which was $1,799.... $200 more.. but worth it in my opinion.
I gave this Sony TV 2 stars because Best Buys open box quality check on this item was subpar. If it were a brand new or functioned as the floor models did, I would have given this Sony 65' 4k Ultra Hd Tv With High Dynamic Range, 4 stares.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Shivammd33, Sony takes into consideration all good or bad feedback to improve the performance and quality of our products and services. will forward your information to the proper department. Thank you for your feedback. -Vincent
Rated 5 out of 5 stars
Sony is the best
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased the Sony xbr-65x850d 4k HDR TV and I'm totally satisfied, blacks are deep and the colors really pop especially reds and greens also, I connected the Sony bdps6200 and the 4k up conversion is amazing. This is the best Sony TV I've purchased so far.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 4 out of 5 stars
Love it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tv, clear picture, quality sound, easy to program
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Very happy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv has a great picture quality and pretty good sound from the factory speakers. We ended up buying the Sony sound bar to go with the tv. All in all we are extremely happy great quality, sleek clean design!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced older 55" with the Sony. Brilliant picture and has numerous features that I am still learning.
Very happy with this TV.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony 65 tv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We love our new tv, picture is bright and clear. It fits perfect in our entainment center.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Awesome TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Looked at a lot of new televisions before this purchase. Love the new television......very sharp picture and vibrant colors. Great TV for watching sports!!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
I am amazed... so far so good the best TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Just incredible how this TV achieved alll my expectations... just buy it!! and enjoy it.
I would recommend this to a friend
Rated 5 out of 5 stars
Amazing quality and capabilities
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv will change the way you entertain yourself. Comes with full android tv capabilities like access to the google play store. No need for a fire stick as you can directly download Kodi onto the tv for free. All Sony TVs are android based I believe so any newer model will do fine. You can also use a PS4 controller as the remote so now you have a rechargeable remote with (in my opinion less input lag) and allows you to play android games on your tv as well.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Big screen
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Always wanna to have a big screen tv to watch soccer games and all kinds of sports I love my new tv it's awesome
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony 850
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Fabulous wife ask if it 3D . Can spend a lot more for wow nice tv . This is what I could spend and it's awesome
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Love it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Netflix app acts up frequently, but the tv is beautiful and I can't wait to experience true 4K. I still need a 4K BluRay player and channels to broadcast in 4K.