“Google Assistant using the remote button is not working even after troubleshooting and setting up Google tv using Google account. Anyone had the same issue?”
Answer This Question
1-2 of 2 Answers
I bought one a few weeks back and mine is working fine.
Sorry, there was a problem. Please try again later.Hi AV, We regret to hear that the voice control of the remote is not working. For optimum performance, make sure to install the latest software version of the TV. These steps may also help resolve the issue: -Remove the batteries from the remote control and then put them back in. -Unplug the TV power cord from the wall outlet, wait two minutes, then plug the power cord back in. We hope you also performed the troubleshooting steps on this link: https://www.sony.com/electronics/support/articles/00109227 Hope this helps. If still not resolved or you need further assistance, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: Case Number: Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Sincerely, -Ralph
Sorry, there was a problem. Please try again later.