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Hi Sonylover, Thank you for your message. We understand you are concern about the TV screen. We would like to know more about the issue so we can help you out. In the meantime, perform a power reset on the TV. Please refer to the steps on this link: https://www.sony.com/electronics/support/articles/00114591 For further assistance, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: Sincerely, -Ralph
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