“Why does the A90J turn on by itself? I heard of this before purchasing it, and now it is happening to me. This is problematic as it turns on to a channel displaying a static image that can result in burn in! My old TV didn't do this. Disappointing!”
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I’m having the same issue with mine as far as the green static that goes up the screen when I power it on, I’m not sure if that is suppose to happen but I’m a little worried after the amount I paid . I may go to Best Buy and see if there display model does that because I love this tv too much to have to worry . It just happens when the tv powers on after it goes up the screen the display looks nice , but it upset me .
Sorry, there was a problem. Please try again later.Hi christianstewart, We regret to hear that the TV is turning on by itself. These steps may help resolve the issue: -Check if the [Timer] is activated. -Disable the [TV auto power on] setting in [BRAVIA Sync settings]. Additional troubleshooting steps are also available on this link: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a90j/articles/00032613 If still not resolved or you need further assistance, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Issue: Additional Information regarding your experience with your XR65A90J. Sincerely, -Ralph Sony Social Support
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