“Why do the internal apps on this TV constantly fail/crash in comparison to other (cheaper) TVs and external streaming devices (Roku, Apple TV, etc.) and will Sony be able to fix this problem with a patch sometime soon???”
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Never had any crashing issues has yet,don't know if its slow internet,but so far my apps been working okay
Sorry, there was a problem. Please try again later.Hi WaitWhat, This is not the experience that we want you to have. This isn't normally the case with the A90J. Make sure that the apps are updated. Updates are available via the Google Play Store app. You may also find these links helpful: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/articles/00202472 https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a90j/articles/00141896 https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a90j/articles/00264120 If still not resolved or you need further assistance, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Issue: Additional Information regarding your experience with your XR65A90J. Sincerely, -Ralph Sony Social Support
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