Questions & Answers

Q: QuestionDoes the sony-65-class-bravia-xr-x95k-4k-hdr-mini-led-google-tv/6500888 support DOBLY ATMOS.

Asked 3 years ago by JoeF.

• A:Answer Great question, JoeF! Absolutely, yes. The XR-65X95K supports Dolby™ Atmos playback. For more product specifications & features, check out the following link: https://electronics.sony.com/tv-video/televisions/all-tvs/p/xr65x95k Experience the ultimate in brightness and contrast with the BRAVIA XR X95K Mini LED TV. XR Backlight Master Drive controls thousands of tiny, high-density Mini LEDs with absolute precision to deliver lifelike 4K HDR picture. Plus, with X-Wide Angle and X-Anti Reflection, off-angle color and brightness are preserved with less glare. Hope this helps you, and thank again for considering Sony! - Romeo

  Answered 3 years ago by SonyListens

  
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Q: QuestionI'm replacing my XBR 65A1E with a Bravia XR X95K hdr Mini led is this a good replacemnet

Asked 3 years ago by popps49.

• A:Answer Hi popps49, Thank you for your inquiry! Yes, this is definitely a great choice for a TV upgrade. With BRAVIA XR X95K Mini LED TV, experience the ultimate in brightness and contrast. XR Backlight Master Drive controls thousands of tiny, high-density Mini LEDs with absolute precision to deliver lifelike 4K HDR picture. Plus, with X-Wide Angle and X-Anti Reflection, off-angle color and brightness are preserved with less glare. For more information about this TV, please check this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x95k We are looking to your purchase and thank you so much for trusting Sony! - Kris

  Answered 3 years ago by SonyListens

  
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Q: QuestionHow many watts while in use?

Asked 3 years ago by Elias.

• A:Answer Hi Elias, Thank you for your inquiry. The following below are the power consumption of the XR65X95K TV: In use: 359 W In standby: Less than 0.5 W with 120 V AC and less than 0.5 W with 240 V AC For reference: https://www.sony.com/electronics/support/res/manuals/5038/9e52899c2dc797aa087bfae13dd501a5/50383981M.pdf (page 11-12) Experience the ultimate in brightness and contrast with the BRAVIA XR X95K Mini LED TV. XR Backlight Master Drive controls thousands of tiny, high-density Mini LEDs with absolute precision to deliver lifelike 4K HDR picture. Plus, with X-Wide Angle and X-Anti Reflection, off-angle color and brightness are preserved with less glare. Hope this helps! - Kris

  Answered 3 years ago by SonyListens

  
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Q: QuestionWhat is availability timeline?

Asked 3 years ago by Mike.

• A:Answer Hi Mike, Thank you for your interest in the Sony X95K! This TV is now available for purchase. You can also reach out to your local authorized dealers for further assistance. Regards, Sam

  Answered 3 years ago by SonyListens

  
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Q: QuestionHello.Just received my new Sony X95K 65" and we are setting it up. Added all my apps/channels but I can't find the Tennis Channel app. I can use my laptop to watch it but how do I download it onto this TV.Please help since I spend 90% of my viewing on it

Asked 2 years ago by Rick.

• A:Answer Hi Rick, Thank you for the question and we do apologize for the inconvenience. The Tennis Channel is available through Fubo TV, Sling, and DirecTV Stream apps on the Google Play store. The Tennis Channel app is designed for a computer browsers, iOS, Android, and other devices, such as Apple TV, Amazon Firestick, and Roku devices. In other words, they don't have an app for TVs currently. You need to get one of the devices listed above or use the app on the laptop or mobile device and Cast or AirPlay to the TV. Experience the ultimate in brightness and contrast with the BRAVIA XR X95K Mini LED TV. XR Backlight Master Drive controls thousands of tiny, high-density Mini LEDs with absolute precision to deliver lifelike 4K HDR picture. Plus, with X-Wide Angle and X-Anti Reflection, off-angle color and brightness are preserved with less glare. Hope this helps! - Kris

  Answered 2 years ago by SonyListens

  
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Q: QuestionDoes it have HDMI ARC?

Asked 9 months ago by TravisA.

• A:Answer yes

  Answered 3 months ago by maddmerlinVerified Purchase

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Q: QuestionI am using apple TV and on some channels the movie we are watching seems pixalated. We have a good internet connection. Curious what Apple TV settings should be on this type of TV to achieve the best quality? Thanks

Asked 1 year ago by WillieNelson.

Q: QuestionI do not want a sound bar with my Sony tv. Do I HAVE to use a sound bar or is the sound sufficient?

Asked 2 years ago by Tink.

• A:Answer The sound is ok however using a sound bar or AV receiver will give you a far better sound.

  Answered 2 years ago by NicaVerified Purchase

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Q: QuestionI wanted to ask if there is only two(2) HDMI 2.1 4k 120hz ports or are all four (4) able to do 4k 120hz?

Asked 2 years ago by AP86.

• A:Answer Hi AP86, Thank you for your inquiry! The XR65X95K has two HDMI 2.1 ports that support 4K 120Hz(HDMI 3 and 4). The other two HDMI ports(HDMI 1 and 2) support HDMI 2.0 up to 4k 60hz. Experience the ultimate in brightness and contrast with the BRAVIA XR X95K Mini LED TV. XR Backlight Master Drive controls thousands of tiny, high-density Mini LEDs with absolute precision to deliver lifelike 4K HDR picture. Plus, with X-Wide Angle and X-Anti Reflection, off-angle color and brightness are preserved with less glare. Hope this helps! - Kris

  Answered 2 years ago by SonyListens

  
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Q: QuestionJust bought the XR65X95K and I am having trouble with settings. I like the vivid mode but when I turn on the ambient light sensor on and lower the back light from max to 35 it will not hold those settings. keeps going back to max and turning sensor off.

Asked 2 years ago by settings.

• A:Answer Hi settings , Thank you for reaching out to us. We're sorry if you are having trouble with the settings of your X95K TV. When the ambient light sensor is turned on, it will automatically adjust the brightness and power saving settings. The only way to adjust those settings would be to turn off the light sensor. Pro Tip when the ambient light sensor is ON, the more ambient light in the area the higher the brightness setting will be. Should you need further assistance, feel free to contact us. Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "TV & Projectors" and from there you'll see different ways to contact us. Experience the ultimate in brightness and contrast with the BRAVIA XR X95K Mini LED TV. XR Backlight Master Drive controls thousands of tiny, high-density Mini LEDs with absolute precision to deliver lifelike 4K HDR picture. Plus, with X-Wide Angle and X-Anti Reflection, off-angle color and brightness are preserved with less glare. Thanks again for purchasing Sony! - Kris

  Answered 2 years ago by SonyListens

  
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Q: QuestionIs there a way to get rid of a vertical line in the middle of the screen???!!! Just bought the tv and having regrets already it’s always there it’s not an hdmi thing because it also appears on the Home Screen please help I already did a reset and update

Asked 2 years ago by Dan257.

• A:Answer Sounds like a defective panel.

  Answered 2 years ago by Chunk84Verified Purchase

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Q: QuestionDoes this TV have a wide viewing angle?

Asked 2 years ago by Hendrix1.

• A:Answer Hi Hendrix1, Thank you for your inquiry! Yes, it does. The X95K TV features the X-Wide Angle and X-Anti Reflection (off-angle color and brightness are preserved with less glare) for wide audience. With the X95K, you will experience the ultimate in brightness and contrast. The XR Backlight Master Drive controls thousands of tiny, high-density Mini LEDs with absolute precision to deliver lifelike 4K HDR pictures. Hope this helps! - Kris

  Answered 2 years ago by SonyListens

  
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Q: QuestionWhat is the difference between LED & Mini LED

Asked 2 years ago by M.

• A:Answer As I understand it there is a layer of smaller LEDs behind the main panel LEDs that can help with the image quality by lighting or dimming additional screen area. This was in an article on TechRadar: Fitting more, and smaller, LED diodes behind the LCD pixels means images can be brighter. It means backlighting control can be more targeted and precise. It should allow for better control, which ought to mean less backlight bleed and stronger contrasts.

  Answered 2 years ago by Malcolm30Verified Purchase

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Q: QuestionHaving just purchased a Sony X95K I'm still in the process of calibrating it and can't quite get the picture quality to the same level as my 2017 65" 900E, which I moved to another room. My question is what makes the 900E superior to the X95K?

Asked 2 years ago by philipj.

Q: QuestionShould this have come with the ten Imax movie credits?

Asked 2 years ago by Jodi.

• A:Answer I was surprised I got 6 for free TBH.

  Answered 2 years ago by Chunk84Verified Purchase

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Q: Questionis the stand height adjustable?

Asked 2 years ago by Anonymous.

• A:Answer stand height is adjustable- there are two heights available for wide feet placement but only one if you put the feet in the narrow position. keep this in mind if you are going to install a soundbar and need to use the narrow position.

  Answered 2 years ago by ToddandmegVerified Purchase

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Q: QuestionDoes this TV support AT&T Direct stream or do I need to get a cable box from AT&T? Thank You.

Asked 2 years ago by Rudy.

Q: QuestionCan I use my Bose Solo 5 Soundbar with the 65" Sony X95K?

Asked 2 years ago by Bailey.

• A:Answer Of course.

  Answered 2 years ago by boog

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Q: QuestionWe have AT&T internet and for some reason its modem does not have an HDMI port, only an USB port, so will an USB cable be as "good" as an HDMI one? Are there any differences between the two? Would it be better to switch to a cable provider, like Xfinity?

Asked 2 years ago by Rick.

• A:Answer There are no HDMI connections on any modem as there is no need. They have LAN connections for a direct wire to TV's , soundbars, etc. There's also a connection to the router for WI-FI connections. Perhaps you're mistaking the HDMI port with the LAN connection.

  Answered 2 years ago by Boog

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