“I bought this TV in 2022, after two years it doesn’t power up anymore. I have it hooked up with my PS5. I checked it all power cord, electrical outlet everything else is fine. Any idea why this TV is powered up? John P.”
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Same here! did you ever find a solution?!
Sorry, there was a problem. Please try again later.Hi Johnnyboy, Thank you for reaching out to us with your concern. We are sorry to hear you are experiencing a no power or display issue with your X75K. This is not the experience that we want you to have. There are a few final checks you can perform to see if you can get your TV working again. If you haven't yet, we do have troubleshooting steps that may help resolve some issues, especially if your TV has no picture, no power, or the LED light blinks or flashes red. You may refer to the helpful link below. Test if your TV functions properly after performing each step. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x75k/articles/00153674 In any case that you need our assistance, please follow the instruction below on how to contact us. May we contact you to help? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the X80K: We value your feedback and aim to restore your trust in Sony. Sincerely, Jess
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