“just purchased x800h led 4k I cannot get the supplied tv remote to synch with verizon set top box. Any advise?”

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• I couldn't get it to work with my comcast box either!!

  Answered by Softwareupdateneeded 4 years ago

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• Hi THOM, Thank you for purchasing the X800H. If you're unable to control the set-top (cable/satellite) box using the supplied TV remote, please make sure to set up the Cable/Satellite box setup feature: On the remote control, press the HOME button. Select Settings. Select Watching TV → External Inputs → Cable/Satellite box setup → Cable/Satellite box control setup. Follow the on-screen instructions. REF: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x800h/articles/00231346 If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: BestbuyUsername: Model Number: Additional Information regarding your experience with the X800H: Telephone Number: Sincerely, Sam

  Answered by SonyListens 4 years ago

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