“I just got this TV less than 1 month ago. I keep getting the following error message "High powered device. Disconect USB". However I dont have anything connected but the TV power cord. Unable to view regulat TV or open any apps. What should I do?”
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If you’ve had it less than a month, it should be under warranty. I would return it if Best Buy can’t give you an answer.
Sorry, there was a problem. Please try again later.Hi Carla, thank you for choosing and purchasing our Sony X800H Ultra HD Smart TV. We're sorry to hear that you have an issue with your SONY unit. Please follow this link to better resolve the issue: https://www.sony.com/electronics/support/articles/00255246 If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
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