“I can’t watch YouTube. I went to the YouTube app and tried to watch it. It keep saying something went wrong. I reset the YouTube app and log in with my google acc again but it still didn’t work. I don’t know if anyone know how to solve the problems.”
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Hi Huynguyen, We are sorry to hear about the issue you are having. Let's try to isolate and resolve this issue by following the troubleshooting steps on the link below: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80j/articles/00108468 If you are unable to resolve your concern, may we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony Model Number: Additional Information regarding your experience with the X80J: We are sorry for the inconvenience and hope to speak to you to resolve this matter. Sincerely, Sam
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